Director, Infrastructure Engineering

Instem•Boston, MA

6d•Hybrid

About The Position

The Director, Infrastructure Engineering is responsible for managing existing Infrastructure and delivering commercially viable SaaS/Managed Hosting solutions, supporting the strategic direction of the company, whilst maintaining appropriate levels of security and meeting regulatory standards for our industry. You are responsible for developing and maintaining a high performing team that will support the SaaS/Managed Hosting business continued growth and drive to use industry leading technology.

Requirements

Expertise in IT/Cloud-Based technologies with at least 10 years successfully managing a Global Cloud Solution.
Established experience in managing Information Security in a Cloud-based environment
A deep understanding of Regulatory Guidance in the early healthcare industry
Experience delivering and maintaining validated computerized systems
Several years experience overseeing high calibre IT Datacenter services teams
Experience managing a commercial Cloud-based solution.

Responsibilities

Contribute to, deliver, and maintain the Cloud strategy for customer Datacenter Services that leverages available technologies and supports the commercial success of the business.
Help define and manage Instem’s transition from hosted Infrastructure to Cloud-centric IaC operations
Deliver on Datacenter Services margin targets to contribute Instem’s profitability
Review, develop, and agree on plans and supporting metrics for initiatives and programs that will help achieve department and business goals
Cost management for the Department
Develop and maintain relationships within the general business, life sciences and relevant governance communities to support excellence for Datacenter Services Solutions
Be an influential member of the Clinical Technology leadership team
Drive Security and Regulatory Compliance with our SaaS/Managed Hosting solutions
Influence the direction of the systems technology based on industry exposure/trends
Ensure the delivery and adherence to SLAs within a skilled Datacenter services organization
Provide guidance and expertise in the development and maintenance of the Instem SaaS/Managed Hosting customer contracts
Adherence to the Company’s Quality Management System to ensure that all work is handled Securely, Professionally and Diligently
Support quality assurance activities related to US based audits and global matters where SaaS Cloud and Infrastructure are concerned in a Quality Assurance Consultant role