Director, Implementations

Radiology Partners

2d • $140,000 - $160,000 • Hybrid

About The Position

Mosaic Clinical Technologies is seeking a Director, IT Implementations to oversee integration project work and manage the IT Implementation team. This role involves managing open issues from recent go-lives, implementing post-go-live changes, improving workflows, and providing additional training. The Director will also be involved in post-go-live system changes, integrated testing, and creating training documentation. Success in this position requires excellent communication skills and in-depth knowledge of the radiology environment. The role collaborates closely with all IT Teams to implement changes and assist in managing open problem tickets from implementation go-lives.

Requirements

• 5+ years of Healthcare or Healthcare IT experience
• Bachelor’s Degree
• Fully efficient using Microsoft Office
• Critical Thinking: ability to provide objective analysis of a complex problem to form a judgment.
• Ability to teach and create training programs for IT Implementation of clinical applications.
• Outstanding verbal and written communication skills.
• In-depth knowledge of workflow between EHR / EMR and PACS, voice recognition applications, and other applications related to their use in healthcare.
• Working knowledge of Networking and infrastructure
• Working knowledge of HL7
• Working knowledge of DICOM
• Working knowledge of Application Hosting
• Working knowledge of Workstation troubleshooting
• A genuine passion for the potential of AI to improve patient outcomes.

Responsibilities

• Management, strategy, and execution of all Implementation integration projects.
• Monthly report outs to IT and operational leaders.
• Oversee implementation integration project transition and close outs.
• Analyze clinical applications, workflows, and architecture post go live, and resolve open issues for practices and Radiologists.
• Analyze and oversee clinical application configuration post implementation and report out on implementation issues, and ongoing Radiologist issues.
• Direct post go live changes due to fast turnaround time go lives, which can involve HL7 adjustments, circuit installations, DICOM routing, and modality server deployments.
• Collaborate with application vendors to troubleshoot front and backend system problems.
• Organize and assist in conducting additional training to IT teammates on implementation standards.
• Attend weekly problem management meetings and ensure open integration problem tickets are being attended to and resolved.
• Supervise and interact with cross-functional internal teams including Clin Apps, PACS, Infrastructure, App Hosting, Mosaic Support, CORE, and Operations.
• Provide guidance and assessments to IT Implementation teams to ensure implementations align with Mosaic, Radiology Partners, and external customer standards.
• Assist in documenting all standards and changes to standards.
• Serve as an escalation resource for the implementation team, rotating on-call schedule, and supporting project work during regular, off-hours, and weekends as needed to meet practice needs and support patient care.

Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews
• Career Growth Opportunities
• Generous PTO Plans
• Paid Holidays
• Health & wellness coverage options
• 401k benefits
• Family planning
• Telehealth

What This Job Offers

• Job Type: Full-time
• Career Level: Director