Director Implementation Success Leader, Coding Expert - Remote

IKS Health

6d•$150,000 - $175,000•Remote

About The Position

KS Health is transforming the way provider organizations manage the administrative and clinical complexities of care delivery. Our Care Enablement Platform blends advanced AI-powered automation with deep human expertise to relieve administrative burdens, improve clinical workflows, and drive financial sustainability; so clinicians can get back to what they do best. You’ll be the strategic partner and trusted advisor to our key healthcare clients. You’ll own the success of your clients - ensuring a client start that delights, sets us up for growth, and delivers measurable impact. You’ll bridge the worlds of healthcare operations and customer success, helping clients realize value through adoption, innovation, and collaboration. If you’ve spent your career in clinic or practice operations, you know firsthand how challenging and rewarding it is to deliver great care while managing complexity. This role lets you take that experience to the next level. You’ll partner with leading medical groups and health systems to transform how care is delivered at scale and work with them to see the real impact. You’ll use your deep understanding of clinical workflows and team dynamics to help providers achieve real improvements in financial performance, operational efficiency, and clinical outcomes. You’ll work with COOs, CIOs, CMOs, clinical leaders, clinicians, technology teams and practice managers while staying close to the heart of care delivery. This isn’t a sales job, it’s a role where your credibility as a healthcare operator becomes the foundation for transformation. If you’re ready to influence how entire organizations deliver care, this is your platform to make that impact.

Requirements

Ability to travel as needed, 50% at least
10+ years of experience working in US healthcare
5+ years experience in Coding
AAPC, AHIMA, other coding certifications
Familiar with EHR workflow, clinical documentation, CDI, and medical coding
Customer Management skills especially in dealing with Physicians, Clinical Champions, CMO, CMIO and Practice Leaders
Structured, methodical, and detail-oriented
Self-driven and proactive with ability to multitask and prioritize issues in a complex environment
Project management, planning and organizational skills
Excellent verbal and written communication skills

Nice To Haves

Clinical background (NP/PA, RN, MA)
Proven track record on driving results and progressive leadership experience
Working knowledge of Practice Management Systems
Analyzing and creating end-user workflows, and implementation experience on EHR functionality
Capable of interfacing well at senior management levels within a large organization and client base
Strong understanding of fee for service and fee for value practice models

Responsibilities

CODING SUBJECT MATTER EXPERT:
TIMELY START: Drive implementations of Coding solutions across the enterprise for both new and existing customers
CHANGE MANAGEMENT: Lead all core change management, tech and compliance enablement activities to operationalize IKS clinical solutions.
DRIVE ADOPTION: Ensure the provider and practice leaders are comfortable with the new service till they are in steady state.
READINESS FOR SUCCESS: Institute sustainable processes across IKS & client team for steady state delivery:
Groom development of younger leaders
Lead the constant evolution and deployment of Coding best-practices, specifically for: Documentation standards, Configuration of end-products Guidelines for successful adoption
Collaborate closely with operations to drive adherence to standardized outputs.

Benefits

IKS HEALTH OFFERS A COMPETITIVE BENEFITS PACKAGE INCLUDING HEALTHCARE, 401 (K), AND PAID TIME OFF (ALL BENEFITS ARE SUBJECT TO ELIGIBILITY REQUIREMENTS FOR FULL-TIME EMPLOYEES).

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