Director I, Data Science- AI Products

Liberty Mutual•Boston, MA

About The Position

The Director I, Data Science will join Liberty Mutual’s Global AI Products & Transformation Team within the Data Science Solutions department in Global Risk Solutions (GRS). The team builds and scales AI-enabled automation products across the commercial business, including tools that provide underwriting intelligence and support decision-making. The role will lead a small team of data scientists while remaining hands-on technically, helping transform commercial underwriting and claims processing through AI-assisted workflows.

Requirements

  • Strong foundational knowledge of data science and AI, together with statistical knowledge for model diagnosis.
  • Expertise building agentic AI systems using LangChain or LangGraph for underwriting automation.
  • Strong MLOps expertise across the complete data science lifecycle using MLFlow3 and Databricks.
  • Familiarity with generative AI evaluation methodologies and experience assessing AI workflows.
  • Ability to exchange ideas and convey complex information clearly and concisely.
  • Ability to guide and mentor junior data scientists and analysts.
  • Ability to build and sustain relationships within and beyond the department.
  • Ability to translate analytical results into recommendations that influence team, department, and senior leadership decisions.
  • Broad knowledge of business and market context, particularly commercial underwriting and claims workflows, and ability to prioritize work based on value generated.
  • One of the following education and experience combinations: Ph.D. in Statistics, Mathematics, Economics, or another scientific field and at least 3 years of relevant experience; a master’s degree in a scientific field and at least 6 years of relevant experience; or a bachelor’s degree in a scientific field and at least 8 years of relevant experience.

Responsibilities

  • Design, build, and evaluate generative AI solutions and agentic workflow automation systems.
  • Develop evaluation metrics and tools to assess the performance, reliability, and safety of generative AI systems.
  • Identify reusable capabilities within use cases and work with other teams to scale them across business franchises.
  • Collaborate with data scientists, AI and data engineers, and business partners to develop AI-enhanced decision-aid tools and support strategic decision-making.
  • Communicate complex technical findings clearly to nontechnical stakeholders.
  • Serve as a technical consultant on complex, high-impact projects.
  • Recruit, manage, and develop a team of data scientists and analysts.
  • Provide management, technical oversight, and development for data science and advanced analytics staff.
  • Collaborate with business partners to develop modeling, dashboard, and decision-aid tools and services.
  • Present findings, share insights, and make recommendations that affect profitability, growth, or customer satisfaction.
  • Provide tactical input on highly technically complex projects that drive change across a function, SBU, or corporate department.
  • Supervise and perform highly complex predictive analytics projects involving well-defined technical and creative work.
  • Engage with the data science community and lead cross-functional working groups.

Benefits

  • Comprehensive benefits supporting employees’ life and well-being.
  • Workplace flexibility.
  • Professional development opportunities.
  • Employee Resource Groups.
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