Director, HVAC Distributor Partnerships (Remote Work Schedule)
About The Position
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, Parts Town is looking for unique enthusiasm, high integrity, and courage to embrace change. They are proud of their growth and innovation, recognized on the Inc. 5000 list for 15 years and the Crain’s Fast 50 list ten times. They have also been voted by their Chicagoland team as a Chicago Tribune Top Workplace for the last four years. Parts Town values transparency and is committed to ensuring their team members feel appreciated and supported, prioritizing a positive workplace culture where collaboration, growth, and work-life balance are celebrated.
Requirements
- 8+ years of experience in eCommerce, marketplace partnerships, strategic sales, business development, or digital channel management.
- Strong understanding of online reseller business models, marketplaces, and digital commerce ecosystems.
- Experience managing enterprise-level partnerships and strategic accounts.
- Familiarity with API integrations, EDI transactions, product content syndication, inventory management, and order automation workflows.
- Proven ability to influence executive stakeholders and build long-term strategic relationships.
- Exceptional communication, presentation, finance and negotiation skills.
- Ability to lead cross-functional initiatives without direct authority.
- Ability to operate independently in a fast-paced, growth-oriented environment.
- Proficient in English (both written and verbal).
- Quality, high speed internet connection at home.
Nice To Haves
- Experience in HVAC, industrial distribution, MRO, OEM parts, or adjacent industries.
- Knowledge of marketplace platforms and digital commerce technologies.
- Experience with ERP, PIM, OMS, CRM, and eCommerce platforms.
- Familiarity with B2B eCommerce, contractor purchasing workflows, and procurement systems.
- Understanding of channel conflict management and omnichannel strategies.
- A bachelor's degree.
Responsibilities
- Develop and execute strategic account plans for online reseller and marketplace partners.
- Build executive-level relationships with owners, executives, eCommerce leaders, and digital operations teams.
- Identify opportunities to increase sales, assortment expansion, digital adoption, and customer acquisition.
- Lead business reviews and growth planning sessions with strategic partners.
- Drive integration initiatives involving APIs, EDI, punchout solutions, catalog syndication, inventory visibility, and order automation.
- Partner with Product Information Management (PIM), IT, Digital Commerce, Marketing, and Customer Experience teams to improve partner performance.
- Develop joint growth strategies focused on assortment expansion, conversion improvement, and customer retention.
- Monitor marketplace trends, digital commerce innovations, and competitive developments.
- Identify new marketplace opportunities and emerging digital channels.
- Lead negotiations for strategic agreements and partnership initiatives.
- Act as the voice of digital partners within Parts Town to improve systems, processes, and customer experience.
- Represent Parts Town at industry conferences, eCommerce forums, technology events, and partner meetings.
- Deliver annual sales growth, profitability, and strategic partnership objectives.
Benefits
- Quarterly profit-sharing bonus
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options
- Health insurance
- 401k/401k match
- Employee assistance programs
- Time away (paid time off, paid sick time off, paid holidays)
- Paid parental leave
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
