Director, Human Resources - Mack Trucks - Lehigh Valley Operations

Volvo Group•Lower Macungie Township, PA

9d•$175,000 - $200,000•Onsite

About The Position

The Director, Human Resources serves as the HR leader providing direction for People & Culture, Labor Relations, Safety, and Training at the Lehigh Valley Operations manufacturing site. This is both a strategic and hands-on leadership role, one that requires equal fluency in labor relations, operational HR, and organizational capability building. This position is a member of the site’s operations management team helping translate enterprise HR strategy into site-level execution and build a P&C function that earns the trust of employees, union partners, and leaders alike.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field (required)
10+ years of progressive HR experience, with at least 5+ years in a site-level leadership role
Significant experience supporting a large hourly unionized workforce in a manufacturing environment required
Demonstrated experience in labor relations, including CBA negotiation and grievance management
Experience leading multiple functions with direct accountability across HR, safety, or training; track record of building high-performing teams
Experience developing workforce strategies and managing high-volume hourly talent pipelines in a manufacturing environment preferred

Nice To Haves

Master’s degree or advanced HR certification (SHRM-SCP, SPHR) strongly preferred

Responsibilities

Serve as a strategic advisor to the Plant Manager and site leadership team, connecting people strategy to operational performance
Lead and develop a multi-functional team with oversight of People & Culture, Labor Relations, Safety and Training setting clear expectations, building capability, and driving performance
Maintain a visible P&C presence on the floor, serving as an accessible and trusted resource for employees, supervisors and union partners
Lead labor relations including contract negotiations, grievance management, and day-to-day CBA interpretation and compliance
Build and sustain a productive, trust-based relationship with union leadership grounded in transparency and mutual accountability
Champion safety as a cultural value, not a compliance checkbox holding leaders and employees accountable to a safe working environment
Coach frontline leaders on effective management of hourly employees including attendance, performance, and engagement in a shift-based environment
Manage complex employee relations matters including investigations, disciplinary actions, performance management
Ensure compliance with employment law, company policy, and CBA provisions, consult legal counsel on complex matters
Direct the site Training function, ensuring programs are aligned to operational needs, compliance requirements, and workforce capability goals
Partner with operations on workforce planning, high volume hourly hiring and ramp up strategies
Drive succession planning and talent development to build bench strength across the organization
Use HR metrics and workforce data to identify trends, manage risk, and inform leadership decisions

Benefits

Medical, Dental, Vision Insurance.
401k, With Matching Contributions.
Paid Time Off, including 8 paid community volunteering hours per year.
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options.
Growth Opportunities.
Short-Term/Long-Term Disability Insurance.
Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today’s challenging reality of combining work and personal life easier.