Director, Human Resources

Astound Broadband • Portland, OR

7d • $130,000 - $175,000 • Onsite

About The Position

The Director, Human Resources is responsible for managing the organization’s employee relations strategy, policies, and programs to foster a positive, fair, and compliant workplace culture. This role partners closely with HR leadership, business leaders, and legal counsel to address employee concerns, manage workplace investigations, ensure compliance with labor laws, and develop initiatives that strengthen engagement and trust across the organization.

Requirements

• 10+ years of progressive HR experience with a strong focus on employee relations; 5+ years in a leadership role.
• Demonstrated experience leading investigations and resolving complex employee relations issues.
• In-depth knowledge of U.S. employment law, labor relations, and HR compliance.
• Strong leadership, communication, and influencing skills with the ability to build trust at all levels of the organization.
• Proven ability to analyze data, identify trends, and recommend strategic solutions.
• Strategic thinking and problem-solving.
• Emotional intelligence and confidentiality.
• Conflict resolution and negotiation skills.
• Strong organizational and project management abilities.
• Ability to balance business needs with employee advocacy.
• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
• HR certification (SHRM-SCP, SPHR, or similar) strongly preferred.

Responsibilities

• Manage and implement the organization’s employee relations strategy, ensuring alignment with business goals and HR initiatives.
• Serve as a trusted advisor to executives, leaders, and HR partners on sensitive and complex employee relations issues.
• Monitor workplace trends, identifying risks and opportunities to enhance organizational culture and employee experience.
• Oversee the resolution of complex employee relations matters, including performance management, workplace conflicts, policy violations, and disciplinary actions.
• Lead internal investigations, ensuring thorough, fair, and legally compliant processes.
• Partner with HR teammates and Legal to mitigate risk and promote consistent practices.
• Enforce employee relations policies, ensuring compliance with federal, state, and local labor laws.
• Provide training to leaders and managers on employee relations, conflict resolution, and performance management best practices.
• Track and analyze employee relations metrics to identify trends, risks, and opportunities for improvement.
• Drive initiatives that promote employee trust, engagement, and workplace inclusion.
• Partner with HR and leadership teams to build a culture of transparency, accountability, and respect.
• Provide guidance on change management and communication strategies that impact employees.
• Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.
• Other duties as assigned.

Benefits

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Director