Director, Human Resources Technology

HealthPartners•Bloomington, MN

About The Position

HealthPartners is hiring a Director, Human Resources Technology to lead the strategy, governance, and optimization of HR technology across the organization. Reporting to the Vice President, HR Operations, this role is the accountable business owner for HR systems and focuses on standardizing processes, strengthening data integrity and controls, and using automation and AI to improve the colleague experience. The Director develops and executes the HR technology roadmap, governs demand and prioritization, evaluates new capabilities, and manages the technology budget. The role owns Oracle Cloud HCM, Cornerstone, HR/Payroll ServiceNow, and related platforms, including configuration, release management, system readiness, integrations, data governance, reporting, security, compliance, and audit accountability. The Director also builds and develops the HR technology team, establishes service levels, manages implementation partners and vendors, and partners with IT on architecture, change control, and support models.

Requirements

Bachelor's degree in Human Resources, Business, Information Systems, or a related field, or an equivalent combination of education and experience.
10 years of progressive HRIS or HR technology experience, including two years of leadership experience.
Three years of Oracle Cloud HCM experience in a large, complex organization.
Knowledge of end-to-end HR processes and their dependencies on payroll and timekeeping.
Knowledge of HR system integrations, security, data governance, and regulatory requirements.
Skill in managing vendors, contracts, and technology budgets.
Ability to translate business needs into system solutions and explain trade-offs to executives.
Ability to lead teams, set priorities, and drive adoption of change.

Nice To Haves

Three years of direct people leadership of HR technology or HRIS professionals.
Experience in a health system or other large, multi-entity employer.
Experience deploying AI, automation, or digital assistants in HR.
Master's degree.
Oracle HCM, PMP, or Prosci certification.

Responsibilities

Develop and execute an HR technology roadmap aligned with organizational priorities.
Lead HR technology governance, including demand intake, prioritization, business cases, and capacity planning.
Evaluate capabilities such as Oracle quarterly releases, AI, and automation, and recommend adoption based on value and risk.
Develop and manage the HR technology budget, including licensing, vendor services, and capital requests.
Serve as accountable business owner for Oracle Cloud HCM, Cornerstone, HR/Payroll ServiceNow, and related HR platforms.
Oversee configuration of business processes, workflows, approvals, notifications, and security roles.
Own release management, including impact assessment, regression testing, and communication of changes.
Retire customizations and workarounds and support enterprise standardization of system-based HR processes and organizational structures.
Ensure systems are ready for annual cycles, including open enrollment, compensation, and performance.
Own the HCM side of integrations with internal partners and external vendors.
Establish HR data governance, including definitions, ownership, quality standards, and audit routines.
Partner with analytics leaders to deliver trusted self-service reporting and workforce analytics.
Own HR, MSS, and ESS role-based security design, access provisioning, and periodic access reviews.
Ensure HR systems meet regulatory and internal audit requirements.
Maintain system documentation, controls, runbooks, and business continuity plans, and serve as accountable owner for HR system audits.
Build, lead, and develop a high-performing team; define roles, career paths, and succession.
Set service levels for incident and request resolution and report performance to HR leadership.
Manage implementation partners, managed-service providers, and software vendors, including contracts, statements of work, and performance.
Partner with IT on architecture review, change control, and support models.