Director-Human Resources Operations

Marriott•Miami, FL
•$101,000 - $131,000

About The Position

This role supports the Director of Human Resources in leading a highly functioning human resources team. It ensures HR policies and practices comply with federal, state, and local laws through regular audits and policy updates, and supports training on legal compliance topics such as anti-discrimination laws, workplace safety, and data privacy. The role also develops internal communications about HR policies, benefits updates, and organizational changes, and organizes town hall meetings to address employee concerns and share company updates. The position partners with recruiting stakeholders to implement strategies for attracting talent, leads associate engagement practices, and provides guidance on associate relations and performance management. It supports diversity and inclusion initiatives, establishes Take Care programs and resources for employee well-being, and leads a transformational payroll organization to ensure compliance with required pay practices.

Requirements

  • A two-year degree from an accredited university in Business Administration, Human Resources Management, or a related major, plus two years of experience in human resources management operations or a related professional area; OR a bachelor's degree in Business Administration, Human Resources Management, or a related major.

Nice To Haves

  • Experience in hospitality or contact center industries.

Responsibilities

  • Conduct regular audits and update HR policies and practices to ensure compliance with federal, state, and local laws.
  • Support and implement training programs on legal compliance, including anti-discrimination laws, workplace safety, and data privacy regulations.
  • Develop and distribute internal communications about HR policies, benefits updates, and organizational changes.
  • Organize and lead town hall meetings to address employee concerns, share company updates, and foster open communication between leadership and staff.
  • Partner with recruiting stakeholders to implement recruitment strategies, including job fairs, educational institution partnerships, and job postings.
  • Lead associate engagement practices, including recognition programs, team-building activities, and AES surveys.
  • Provide guidance and support to resolve associate relations matters fairly and promptly.
  • Advise managers on performance management practices, including goal setting, evaluations, and constructive feedback.
  • Support and promote diversity and inclusion initiatives.
  • Establish Take Care programs and resources to support employee well-being, including mental health resources and wellness programs.
  • Lead a transformational payroll organization and ensure compliance with required pay practices.

Benefits

  • 401(k) plan
  • Stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits
  • Employee assistance plan
  • Childcare discounts
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Health care flexible spending account
  • Dependent care flexible spending account
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Adoption expense reimbursements
  • Paid parental leave
  • Educational assistance
  • Washington employees accrue paid sick leave and PTO and are eligible for a minimum of nine holidays annually.
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