Director Hub Operations

OnTrac • Logan Township, NJ

1d • $180,000 - $270,000 • Onsite

About The Position

OnTrac is hiring a Director, Hub Operations! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Requirements

• 7–10 years of managerial experience in logistics or a similar industry
• Extensive knowledge of HUB terminology and operating concepts (e.g., PPH, CCP, process rate, methods)
• Strong critical thinking skills to determine solutions to daily operational issues in a HUB environment

Nice To Haves

• You align facility priorities to business strategy, using sound business judgment to set focus and make decisions that improve results.
• You lead change effectively, guiding teams through shifts in volume, priorities, and processes while maintaining steady execution.
• You engage and inspire others by addressing morale issues early, listening actively, and helping teams solve problems and implement improvements.
• You communicate clearly and consistently, keeping teams informed and using the right data to drive understanding and action.
• You develop yourself and others, as well as holding teams accountable, building strong relationships with internal partners and maintaining confidence to speak up when adjustments are needed.

Responsibilities

• Manage hiring, terminations, coaching, development, performance management/discipline, staffing levels, engagement, and recognition for all facility employees.
• Partner with operations leadership to create and execute facility plans and strategies aligned to operational goals.
• Manage the facility budget and P&L performance, identifying cost-saving opportunities and actions to improve results when needed.
• Partner with support departments to meet operational needs and remove barriers to performance.
• Identify performance gaps, build action plans, and execute against targets to improve results across the operation.
• Anticipate scenarios that could impede success and establish practical contingency plans.
• Maintain strong partnership with the Line Haul team to support timely and effective HUB execution.
• Oversee the safety program and accountability (dock safety, lockout/tagout, conveyor safety) and implement the facility security program.
• Ensure managers follow SOPs, company policies, quality standards, and safety guidelines; maintain required materials and supplies to operate safely and efficiently.
• Walk the warehouse regularly to review sort efficiency and safety practices, assist as appropriate, and maintain visible, consistent on-site leadership.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed