Administrator, Hub Operations

Envoy Air Inc.•New York, NY

20h•$50,000 - $55,000•Onsite

About The Position

This position is intended to support administrative operations through a stronger focus on reporting, systems management, and process improvement, rather than traditional transactional admin support. The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects to meet deadlines and objectives. Must be able to work with minimal supervision, report to work regularly and on-time and be self-motivated.

Requirements

Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy
May be subjected to engine fumes, vehicle emissions, dust, engine noise and de-icing fluids
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
Minimum age of 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.
Possess the legal right to work in the United States
Must be able to read, write, fluently speak, and understand the English language
Demonstrates above average qualities of leadership, initiative and judgment
Must perform job functions in variable weather conditions as well as environmental conditions.
Must be able to lift bags weighing up to 75lbs.

Nice To Haves

College degree preferred
Previous Public contact experience preferred
Spanish is preferred (in Caribbean bases)

Responsibilities

Maintain and validate reports that support staffing, attendance, and compliance tracking
Identify trends and provide insights to support operational decision-making
Maintain and improve existing automation workflows (sick reporting, compliance tracking, notifications)
Partner on developing new automations to reduce manual work and improve efficiency
Identify gaps in current administrative processes and implement standardized solutions
Reduce variability and improve turnaround times across admin functions
Partner with Operations, Workforce Planning, and Admin teams to ensure alignment
Support communication and execution of administrative processes impacting the operation
Ensure accuracy of administrative data used for compliance and operational reporting
Support tracking of requirements tied to badges, attendance, and other regulatory needs