Director, HR

Crash Champions•, CA

6d•$125,000 - $160,000

About The Position

The Human Resources Director is a strategic HR leader overseeing HR operations and people initiatives across California, Arizona, Oregon, Utah, Washington, Colorado, New Mexico, Idaho, Montana, Nevada, Wisconsin, and Illinois. The role oversees 2–3 Human Resource Business Partners who support the regions and works closely with Operations leaders and Corporate HR teams to advance talent development, improve performance, manage employee relations, ensure compliance, and optimize workforce planning. Expert-level knowledge of California employment law is essential. Bilingual English/Spanish is preferred.

Requirements

Bachelor’s degree in Human Resources, Business, or a related field, or equivalent experience.
At least 7 years of progressive HR experience, including HR leadership in multi-site or multi-state operations.
Strong knowledge of California employment law and compliance requirements.
Experience supporting field operations in high-volume, hourly-workforce industries such as automotive, manufacturing, retail, logistics, or similar.
Proven ability to resolve complex employee relations matters.
Strong HRIS and analytics capabilities.
Ability to travel regularly to field locations across multiple states (25–40%).

Nice To Haves

Experience in operations with 75 or more locations and 1,500 or more employees.
SHRM-SCP or SPHR certification.
M&A and change management experience.
Bilingual English/Spanish.

Responsibilities

Provide strategic HR leadership across multi-state operations, aligning people initiatives with business goals.
Manage, coach, and develop HR Business Partners supporting assigned regions.
Advise and coach Operations leaders on performance management, leadership development, and organizational effectiveness.
Lead succession planning for General Manager and Director of Operations positions.
Manage the regional HR budget and monitor the return on investment for HR initiatives.
Implement strategies to improve body technician and shop retention.
Drive initiatives to enhance employee engagement scores across the region.
Lead complex employee relations activities, including investigations, corrective actions, conflict resolution, and escalation management.
Ensure compliance with federal, state, and local employment laws, including California regulations covering wage and hour, leaves, and meal and rest periods.
Oversee workforce planning and staffing needs, collaborating with Talent Acquisition on hiring, onboarding, and capacity planning.
Analyze HR data and trends, including turnover, labor spend, overtime, employee relations cases, and staffing, and recommend improvements to operational efficiency and retention.
Support change management for acquisitions, new market integrations, reorganizations, and cultural transformations.
Drive talent development through coaching, succession planning, and facilitation of leadership training and engagement efforts.
Partner with HR Centers of Excellence in Compensation, Benefits, Payroll, Safety, and Talent to ensure consistent HR service delivery.
Build collaborative relationships, promote mutual trust, and support teammates in meeting shared goals.
Ensure consistent application of HR policies and provide guidance on interpretation, best practices, and issue resolution.
Hold self and others accountable for commitments, quality results, progress monitoring, and continuous improvement.