HR Shared Services Employee Support_Director_HR Business Partners

Morgan Stanley•Campus, IL

About The Position

We’re seeking someone to join our team as a Director, HR Shared Services Employee Support to operate as an integrated partner to the NY US Coverage team, supporting day-to-day and cyclical HR activities across the employee lifecycle. This independent contributor role requires strong HR process expertise, prompt responsiveness, attention to detail, and a willingness to go the extra mile to deliver high-quality support to HR Coverage, managers, and employees. In the Human Capital Management division, we provide advice and insight to attract, retain, reward and develop a talented global workforce, giving employees the support and tools, they need to succeed. This is a Director level position within the HCMES Service Delivery team to provide full HR support to managers and employees in the assigned client groups and will report to the leadership for ISG & IM Service Delivery. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Requirements

Experience working as an HR Business Partner, supporting US workforce management and US labor laws.
Prior experience supporting Financial Services.
Knowledge of Workday, Ticketing, Compensation and Talent platforms.
Strong Microsoft Office skills in Excel, Power Point, Word, etc. Experience with HRIS and ability to pick up new systems quickly.
Experience partnering across global teams and managing complex cross-functional initiatives.
Should come with a strong execution and ownership mindset.
Ability to operate independently with limited oversight and strong attention to detail.
US Shifts mandatory (6:30pm -3:30 am).
At least 8 years' relevant experience would generally be expected to find the skills required for this role

Responsibilities

Provide high quality advisory support to HR Business Partners as well as to managers and employees on both routine, cyclical and adhoc HR focus areas including but not limited to performance management, diversity and inclusion efforts, professional development, promotion and compensation.
Provide HR advisory and employee lifecycle support across, independently managing complex activities including transfers, promotions, manager changes, compensation actions, restructures, mobility, separations, and employee relations matters while ensuring strong governance and employee experience.
Partner with global and regional HR colleagues to support people initiatives.
Provide day to day support for employees and managers on advisory HR matters in a timely and accurate way. Examples include coaching and supporting managers as it pertains to performance management and professional development, assisting with employee issues, providing career guidance and mobility support to employees, liaising with employee relations and employment law as required, assisting with immigration/relocation processes, supporting special projects and assisting with the annual year-end processes (performance evaluations, talent ranking, promotion, and compensation), etc.
Ensure requests are tracked appropriately to completion; log information into systems and update information in a timely and accurate manner for team to track service inquiries, resolutions and provide metrics to stakeholders.
Project manage planned and ad-hoc activities for the HR Business Partner teams.
Liaise with HR Solutions teams and product areas to deliver HR services to senior HR Business Partners, managers and employees.
Proactively identify trends and suggest actions to reduce risk, provide proactive guidance to managers that will ultimately improve the employee experience.
Ensure that service delivery standards are consistently met or exceeded by the HRBP Advisory team by providing high quality support and guidance.