Director, HR Insights, Projects & Financial Operations

Intact FC • Montreal, QC

1d • Hybrid

About The Position

HR is evolving from a service function into a strategic engine powered by data, disciplined execution, and strong financial stewardship. Reporting to the Vice President, HR Strategy, Governance, and People Experience, this Director role brings together People Analytics, the HR Project Management Office (PMO), and HR Financial Operations to help our People team scale with clarity, speed, and measurable impact. You will lead a team that equips HR to move faster and smarter, while turning workforce data into actionable insight, ensuring high-priority initiatives are executed predictably, and bringing rigor to HR budget planning, forecasting, and spend governance. Working closely with HR leaders, Finance, and business partners, you’ll connect strategy to outcomes and strengthen how HR operates end to end. If you thrive at the intersection of insight, delivery, and operational excellence, this is a rare opportunity to shape how HR runs end to end.

Requirements

• 10+ years of progressive leadership experience across strategy/operations, analytics/business insights, program/project management; director-level leadership experience preferred.
• Demonstrated success leading and engaging teams in a fast-paced environment.
• Strong program/portfolio management capability with proven experience managing multiple initiatives from tactical to strategic.
• Track record implementing repeatable processes that improve delivery, quality, and stakeholder experience.
• Strong analytical orientation, and data storytelling capability; able to translate metrics into decisions and action.
• Strong influencing skills with senior stakeholders; comfortable operating through ambiguity and change.
• Financial and operational acumen: budgeting, forecasting, vendor/procurement processes coordination, and spend governance.
• Exceptional stakeholder management and communication skills (exec-ready writing, synthesis, influencing without authority).
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

Responsibilities

• Lead the People Analytics strategy and roadmap (reporting, insights, dashboards, predictive analytics).
• Ensure consistent, reliable reporting and analytics of our people insights for HR and business leaders.
• Provide executive-ready insights and materials for VP/CHRO/HR leadership forums (dashboards, trends, suggested actions, etc.).
• Partner with HR and business leaders to prioritize needs and translate questions into actionable insights.
• Establish and enforce data governance (definitions, data quality, access controls, confidentiality, documentation).
• Improve data integrity through governance, documentation, and clear definitions; maintain confidentiality standards.
• Drive continuous improvement of tools, data processes, and reporting; enable self-serve HR analytics and raise HR data fluency.
• Identify trends and risks across talent acquisition, talent development, DEI, and other portfolios; communicate insights with clear narratives.
• Lead the HR PMO: intake, prioritization, sequencing, dependency management, and benefits tracking (including providing guidance and support on CBA development).
• Lead program and project management using agile and user-centric approaches; remove blockers and accelerate delivery.
• Build scalable playbooks, templates, governance forums, and operating rhythms.
• Create consistent governance for HR initiatives (intake, approval, timeline management, risk/issue escalation, benefits tracking).
• Work with the COEs and the business to create efficiencies in our HR processes.
• Lead HR budgeting and forecasting, ensuring strong controls, transparency, and variance management.
• Partner with Finance and Procurement to manage vendor spend, contract lifecycles, purchase requisitions, and renewals cadence.
• Create transparent spend governance and reporting; ensure investments align to HR priorities and measurable outcomes.
• Support business cases for new tools/programs, including ROI framing and benefits realization tracking.
• Collaborate with HR COEs and business partners to bring a continuous improvement mindset on business processes, creating lasting efficiency gains.
• Create an engaging environment with a focus on development and coaching to build bench strength.
• Foster a service mindset and a culture of continuous improvement across HR.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 20%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Pension offerings provide flexibility and long-term security for our employees beyond their careers.
• Defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees