Director, Health System Optimization

Abbott • Lake Forest, IL

2d • $149,300 - $298,700 • Hybrid

About The Position

We are seeking an experienced and highly strategic Director of Healthcare System Optimization and Strategy to lead a team of clinical and scientific professionals dedicated to helping healthcare systems optimize infectious disease diagnostic testing and patient care pathways. This role will serve as a key partner to health systems, hospitals, and integrated delivery networks by assessing current workflows, identifying operational and clinical challenges, and recommending innovative point-of-care diagnostic solutions that improve patient outcomes, operational efficiency, and healthcare value. The Clinical Solutions Team Lead will combine deep healthcare system expertise, leadership experience, and scientific knowledge to guide customer engagements and support the adoption and implementation of Abbott's infectious disease diagnostic solutions.

Requirements

• Advanced clinical degree required: MD (Doctor of Medicine), OR PharmD (Doctor of Pharmacy), OR PhD in a relevant life science or healthcare-related discipline.
• Minimum of 10 years of experience within hospital or health system environments.
• Minimum of 3 years of leadership or managerial experience within a healthcare system, hospital, or related healthcare organization.
• Demonstrated experience with healthcare operations, care delivery models, and workflow optimization.
• Experience participating in hospital purchasing, value analysis, procurement, and technology adoption decisions.
• Minimum of 2 years of experience in the medical device, diagnostics, pharmaceutical, biotechnology, or healthcare industry.
• Minimum of 2 years of experience as a Medical Science Liaison (MSL), Scientific Affairs professional, Clinical Affairs professional, or equivalent field-based scientific role.
• Strong understanding of infectious disease management and diagnostic testing pathways.
• Excellent leadership, communication, presentation, and stakeholder engagement skills.
• Ability to travel up to 50%.

Nice To Haves

• Experience working with point-of-care diagnostics, infectious disease diagnostics, microbiology, molecular diagnostics, or related healthcare technologies.
• Experience conducting healthcare system assessments, operational consulting, or clinical transformation initiatives.
• Knowledge of healthcare economics, value-based care, reimbursement, and quality improvement methodologies.
• Experience engaging C-suite executives, laboratory leadership, infectious disease physicians, pharmacy leadership, and procurement stakeholders.
• Demonstrated success leading geographically dispersed teams.

Responsibilities

• Lead, coach, and develop a high-performing team of Clinical Solutions Managers and Scientific Liaisons.
• Establish team goals, performance expectations, and professional development plans.
• Foster a culture of collaboration, customer focus, innovation, and accountability.
• Provide strategic direction for complex customer engagements and solution implementation projects.
• Partner with hospitals, health systems, integrated delivery networks (IDNs), and key stakeholders to assess clinical and operational workflows.
• Identify workflow inefficiencies, unmet clinical needs, diagnostic gaps, and operational challenges.
• Conduct comprehensive assessments of current-state processes and develop evidence-based recommendations.
• Serve as a trusted advisor to clinical, operational, executive, and procurement leaders.
• Design and recommend workflow optimization strategies utilizing point-of-care and infectious disease diagnostic testing solutions.
• Develop business cases demonstrating clinical, operational, and economic value.
• Support implementation of diagnostic solutions and monitor outcomes related to efficiency, quality, and patient care.
• Collaborate with cross-functional partners including Medical Affairs, Commercial, Market Access, Marketing, and Customer Success.
• Provide scientific and clinical expertise related to infectious disease diagnostics, testing pathways, and healthcare delivery.
• Deliver presentations and communicate complex scientific information to diverse audiences.
• Stay current with industry trends, clinical guidelines, reimbursement changes, and healthcare system priorities.
• Support generation and dissemination of real-world evidence and customer success stories.

Benefits

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree