Director, Head of Culture

Riverstone Logistics•Charlotte, NC

About The Position

Mission: The mission of the Head of Culture is to protect, scale, and operationalize the soul of Riverstone Logistics as we grow. Core objective: Evangelize and sustain a culture where high performance and genuine care coexist, enabling leaders and teams to deliver strong business results while creating an environment where people feel valued, supported, and connected to something bigger than themselves so that all Extra Milers feel empowered to help Riverstone to be the first fully integrated, coast-to-coast, big & bulky logistics company in North America. Who You Are (The Ideal Candidate) A servant-hearted, strategic leader who knows how to turn purpose into actionbalancing care for people with accountability for results, building trust at all levels, and equipping leaders to scale a high-performance culture where Extra Milers feel supported, valued, and connected to something bigger than themselves.

Requirements

10+ years of leadership experience in organizational leadership, ministry, chaplaincy, or culture/people functions
Proven ability to influence senior leaders and drive enterprise-wide initiatives
Experience in pastoral care, counseling, ministry leadership, or similar environments preferred
Strong business acumen with the ability to connect culture to performance and outcomes
Exceptional communication, presence, and relational leadership skills
High level of emotional intelligence, discretion, and trustworthiness

Responsibilities

Define and lead RLXs enterprise-wide culture strategy, ensuring alignment with company purpose, core beliefs, and business objectives
Support the CPO and other People Department leaders in Integrating culture into core business systems including hiring, onboarding, performance, leadership development, and recognition
Serve as a trusted advisor to senior leaders on culture, engagement, and organizational health
Provide pastoral care and support to Extra Milers during times of need, transition, or crisis
Establish and oversee a scalable chaplaincy model across locations and microenterprises
Create safe, inclusive spaces for reflection, encouragement, and personal supportwhile respecting diverse beliefs and backgrounds
Support leaders in navigating sensitive employee situations with empathy, discretion, and care
Equip leaders to model and reinforce RLXs culture through their daily actions, decisions, and communication
Partner with the Head of Extra Miler Development to implement and facilitate culture-based leadership training rooted in service, accountability, and care for people
Coach leaders on how to balance performance expectations with genuine care for their teams
Reinforce the expectation that leaders are culture carriers first and operators second
Lead and expand RLXs community engagement strategy in alignment with our purpose
Partner with local leaders to create opportunities for Extra Milers to serve their communities
Strengthen relationships with community organizations and external partners
Ensure community involvement is authentic, meaningful, and embedded into our culture
Champion consistent, purpose-driven messaging across platforms (e.g., Workvivo, leadership communications, events)
Capture and share stories that reflect RLXs culture in action
Partner with Communications and People teams to ensure cultural clarity and consistency
Serve as a visible and credible voice of culture across the organization