About The Position

The Director, Growth Marketing – Paid Media position will own paid media as a core enterprise growth lever for UPS—driving measurable impact on revenue, pipeline, and customer acquisition through disciplined investment, advanced measurement, and continuous optimization. This role sets the strategy, investment approach, and performance agenda across paid search and U.S. advertising, while also leading the UPS–American Express partnership as a scaled driver of co-funded growth.

Requirements

  • Proven leader with 15+ years managing large-scale, performance-driven media investment
  • Strong commercial orientation with clear ownership mindset
  • B2B expertise in performance-oriented paid search, digital advertising, customer loyalty initiatives, and full-funnel strategy
  • Experience operating at enterprise level across functions and partners
  • Track record of measurable growth through data, testing, and innovation
  • Experience with leading teams
  • Strong leadership, communication, and stakeholder engagement skills.
  • Bachelor's Degree or International equivalent
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

  • Accountable for paid media contribution to revenue, pipeline, and acquisition targets
  • Drives return on media investment (ROAS) at scale across a significant budget
  • Leads portfolio decisions that balance short-term efficiency with long-term growth
  • Defines enterprise performance-oriented paid media strategy aligned to GTM marketing priorities, segments, and strategic growth initiatives
  • Translate business goals into demand generation strategies across channels including Global Paid Search, U.S. Advertising, and Account-Based Marketing paid media initiatives.
  • Owns cross-channel investment strategy and allocation
  • Holds decision authority on budget shifts, channel mix, and in-quarter tradeoffs
  • Ensures media operates as an integrated, full-funnel demand engine
  • Owns UPS–Amex paid media strategy, investment, and performance outcomes
  • Leads joint planning to unlock incremental, co-funded growth
  • Serves as senior marketing counterpart to Amex, expanding partnership scope and value
  • Sets direction and holds agencies accountable for performance, innovation, and efficiency
  • Governs operating model, scope, and output against business outcomes
  • Ensures best-in-class execution without owning day-to-day channel management
  • Establishes and maintains measurement standards (attribution, incrementality, testing)
  • Drives adoption of automation, AI, and advanced audience and creative strategies
  • Leads a continuous improvement agenda to scale performance and efficiency
  • Leads Paid Media function, including Senior Manager and agency teams
  • Defines operating model, roles, and capability roadmap
  • Elevates team from channel execution to performance-driven growth engine
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