Director, Graduate Marketing Strategy

University of RochesterRochester, NY
Hybrid

About The Position

The Director of Graduate Marketing is a strategic leadership role responsible for designing and scaling a modern, integrated graduate enrollment marketing system across the University. This position leads portfolio-level marketing strategy, omnichannel demand generation, and full-funnel optimization to drive inquiry, application, and enrollment growth across priority graduate programs. This position will report to the AVP of Marketing in central University Marketing and Communications. Working within a shared services model, the Director partners closely with Enrollment Strategy & Operations (ESO), academic leadership, the Provost’s Office, and school-based teams to align strategy, infrastructure, and execution. The role establishes a coordinated, data-driven approach to graduate marketing—ensuring consistent messaging, efficient resource allocation, and measurable impact on enrollment and net tuition revenue. Please Note: Due to the nature of our hybrid work environment, the Director of Graduate Marketing Strategy will be required to live within a reasonable commuting distance to Rochester, NY.

Requirements

  • Bachelor's degree in Marketing, Communications, Business Administration or related field
  • Deep expertise in modern digital marketing and omnichannel campaign strategy required
  • Strong understanding of CRM systems, marketing automation, and enrollment funnels required
  • Proven ability to build scalable systems, frameworks, and shared services models
  • Advanced analytical skills with experience using data to drive decisions and ROI
  • Exceptional leadership, communication, and stakeholder management skills
  • Ability to operate effectively in a matrixed, decentralized environment undergoing transformation
  • Strong record of progressive experience in modern communications, including evidence of strong writing and editing skills, interpersonal skills, presentation skills, and knowledge of marketing.
  • Proficiency with content management and social media tools.
  • Ability to manage multiple and competing priorities in a dynamic environment
  • Strong interpersonal, written and verbal communication skills

Nice To Haves

  • Masters preferred

Responsibilities

  • Develop and lead a portfolio-level graduate enrollment marketing strategy aligned to institutional growth priorities and revenue targets.
  • Establish program prioritization frameworks, investment models, and go-to-market strategies across growth-track programs.
  • Define and operationalize full-funnel strategy (awareness → consideration → conversion → yield) across all supported programs.
  • Create governance models that clarify roles across UM&C, ESO, and academic/program teams, ensuring coordinated execution.
  • Oversee scalable demand generation channels, including paid search, paid social, retargeting, and landing page strategy.
  • Ensure campaigns are built on strong audience segmentation, messaging frameworks, and value propositions.
  • Lead campaign planning, execution, testing, and optimization, improving performance across all stages of the funnel.
  • Partner with internal teams and external agencies to ensure efficiency, quality, and ROI.
  • Align marketing efforts with ESO-owned CRM, email, and yield strategies to create seamless prospect journeys.
  • Partner on development of nurture architecture, drip campaigns, retargeting strategies, and yield communications.
  • Ensure alignment between program content, digital experiences, and enrollment workflows.
  • Improve performance metrics including conversion rates, application starts, yield, and melt reduction.
  • Build and scale shared infrastructure, including: Landing page frameworks, Campaign templates and playbooks, Reporting dashboards and analytics models, Content and creative systems.
  • Establish repeatable workflows and operating rhythms to support multiple programs efficiently.
  • Advance the development of a centralized, scalable graduate marketing “engine.”
  • Serve as a strategic advisor to deans, faculty, and program leaders on positioning, messaging, and go-to-market strategy.
  • Provide toolkits, training, and consultation models that enable schools while maintaining central alignment.
  • Facilitate collaboration across stakeholders, ensuring academic credibility is embedded in marketing efforts.
  • Define KPIs and performance measurement frameworks tied to enrollment and revenue outcomes.
  • Lead regular performance reviews, reporting, and insight generation across campaigns and programs.
  • Translate insights into actionable recommendations, budget allocation decisions, and continuous improvement plans.
  • Partner across a high-performing team across digital media, strategy, content, and project management.
  • Manage budget planning, vendor relationships, and agency engagement.
  • Drive a culture of innovation, accountability, and cross-functional collaboration.
  • Contribute to phased scaling of the graduate marketing organization, aligned to institutional priorities.
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