Director, Golf Player Development

Invited•Irving, TX

11d

About The Position

The Director, Golf Player Development oversees active member management (AMM) club operations across Invited’s Southeast and Northeast Regions. The role serves as the primary point of contact for club-level player development performance and partners with General Managers and instructional staff to support consistent program execution. The Director visits each club two to three times annually, including one full-day visit to review performance and develop action plans with club leadership. The role oversees lesson revenue, member engagement, Play 9 participation, and new member onboarding; documents visit outcomes; tracks action-plan progress; and prepares club- and region-level performance reports. The Director also supports instructional staff recruitment, onboarding, development, and succession planning, collaborates with Marketing and Operations on initiatives, and assists with escalated member concerns related to instruction and player development. Work takes place in a mix of office and club-based environments and involves frequent travel to clubs in the Southeast and Northeast Regions. The schedule is typically Monday through Friday during standard corporate business hours, with occasional evening or weekend work possible for club visits or critical project deadlines.

Requirements

Bachelor’s degree in business administration, Hospitality, Golf Management, or a related field.
Five years of experience in golf operations, instruction, or player development.
Ability to develop and execute regional action plans based on club-level performance data.
Strong knowledge of golf instruction programs, member engagement strategies, and onboarding best practices.
Exceptional communication and analytical skills, with a results-oriented mindset.
Ability to build relationships with General Managers and instructional staff across a multi-club region.

Nice To Haves

Master’s degree in business administration, Hospitality Management, or a related field.
Experience overseeing player development or instruction programs across multiple clubs.
PGA or LPGA certification.

Responsibilities

Manage AMM club operations across the Southeast and Northeast Regions and serve as the primary point of contact for club-level player development performance.
Conduct two to three visits per club annually, including a full-day visit to review past results and develop action plans with club leadership.
Evaluate lesson revenue performance and identify opportunities to grow instruction sales.
Monitor member engagement metrics and partner with General Managers and instructional staff to strengthen participation.
Oversee Play 9 program execution and track adoption at each club.
Review new member onboarding processes and confirm consistent execution across the regions.
Document visit outcomes and track progress against action plans between visits.
Prepare performance reports on lesson revenue, member engagement, Play 9, and new member onboarding by club and region.
Identify underperforming clubs and provide targeted recommendations to improve results.
Coordinate player development priorities with regional leadership and club-level goals.
Partner with club leadership on recruitment and onboarding of instructional staff.
Support instructional staff career development and succession planning through training and coaching.
Collaborate with Marketing, Operations, and other cross-functional teams to implement player development initiatives.
Assist clubs with escalated member concerns related to instruction and player development programs.