Director, GM&E Solutions

Hilton•McLean, VA

18h•Onsite

About The Position

This role is based at one of our corporate offices in McLean, VA, Dallas, TX, Memphis, TN or New York, NY. Exceptional Hospitality Starts with You. This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Director, Groups, Meetings and Events Solutions you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Commercial Solutions team reporting to the Sr Director, Groups, Meetings & Events Solutions, you will lead strategies and evolution of GM&E capabilities, including change efforts to increase adoption on property.

Requirements

Ten (10) years of professional work experience.
Three (3) years of experience leading or supporting enterprise‑level Groups, Meetings, and Events capabilities or large‑scale commercial functions.
Travel up to 20%.

Nice To Haves

Experience developing change and adoption strategies across multiple functions
On property sales experience or event planning experience.

Responsibilities

Collaborate with Commercial and Sales leaders to shape the vision for evolving GM&E capabilities across the Hilton enterprise.
Lead strategy focused on change management to increase adoption of GM&E programs and tools in collaboration with internal and external teams.
Provide frequent updates to senior leadership on strategic plans, risk and opportunity assessments, and performance evaluations of GM&E initiatives.
Align team members and leaders to implement change plan across the enterprise.
Partner to implement change strategy through content development and communication strategy.
Collaborate with peers to guide GM&E-related initiatives forward.
Lead development of a change management strategy to increase adoption of GM&E capabilities and partner to implement.
Define our requirements for GM&E initiatives, working with product teams to implement new capabilities.

Benefits

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO)
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
Hilton Annual Incentive (Bonus) Plan
Company's long-term incentive plan