Director, Global Supply Chain and Process Excellence - Clinical Specialty Services

Catalent Pharma Solutions•Uniondale, NY

20d

About The Position

The Director, Global Supply Chain and Process Excellence for Clinical Specialty Services leads the global Sales and Operations Planning (S&OP) process across the Clinical & Specialty Services network. The role ensures the process is effectively designed, deployed, governed, and sustained, while maintaining a single trusted view of network capacity and demand. It drives data accuracy and informed decision-making and oversees network-level data analysis, metrics, and reporting to improve visibility and performance across sites. The position is field based and requires travel across the network, including internationally.

Requirements

Bachelor’s degree in Supply Chain, Engineering, Business, Life Sciences, or a related field.
Minimum 10 years of supply chain, planning, or operations experience.
Minimum 5 years leading multi-site or network planning in a GMP environment.
Experience owning a formal S&OP or Integrated Business Planning process.
Experience designing and rolling out planning processes across multiple sites.
Proven ability to build and manage capacity models.
Strong analytical, data modeling, and reporting capabilities.
Ability to influence cross-functional teams without direct authority.
Willingness to travel across the network, including internationally.

Nice To Haves

Advanced degree in a related discipline.
APICS CPIM, CSCP, or equivalent certification.
Lean Six Sigma certification.
Experience with Power BI or similar analytics platforms.
Experience with JD Edwards, SupplyFlex, Workfront, or similar systems.
Capital planning and business case development experience.
Clinical supply, pharmaceutical, or CDMO industry experience.
Experience implementing control tower reporting environments.
Knowledge of AI-driven planning and predictive analytics.
Proficiency with Microsoft 365, SharePoint, ERP planning systems, and reporting tools.
Demonstrable leadership experience at Catalent, including participation in programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW, may be considered in place of external experience.

Responsibilities

Own the network S&OP process end to end, including design, documentation, deployment, and sustainability of a standard CSS S&OP cycle.
Lead and facilitate global S&OP meetings and ensure preparation, decision-making, and follow-up actions are completed to standard.
Maintain governing procedures, templates, calendars, and training to institutionalize the process across leadership changes.
Manage the network capacity model and maintain validated capacity data by site, value stream, and constraint.
Communicate capacity and constraints to commercial and operational teams to align quoting and scheduling with actual capacity.
Oversee CSS planning and scheduling tools and their adoption across sites.
Lead the vision for supply chain systems and guide team members responsible for process maintenance and updates.
Drive demand and supply reconciliation, improve forecast accuracy, and align resources with real demand.
Consolidate and evaluate site capital requests and support prioritization and business case development.
Define and manage network-level supply chain metrics and reporting standards.
Design and sustain the CSS control tower for real-time performance visibility and exception management.
Collaborate with IT, Digital, and Process Excellence teams to ensure data integrity and automation.
Apply analytics and artificial intelligence to enhance planning accuracy and efficiency.
Represent global supply chain in network forums and support integration of new sites and capacity readiness.
Ensure compliance with Good Manufacturing Practice (GMP), data integrity, and quality system requirements.
Develop planning capability across the network through coaching and standard setting.
Perform other duties as assigned.