Associate Director, Digital Global Clinical Supply Chain
About The Position
The Associate Director, Digital Global Clinical Supply Chain leads cross-functional initiatives to strengthen Global Clinical Supply Chain’s digital capabilities, improve processes, and increase operational efficiency. The role applies supply chain expertise, systems knowledge, and project leadership to deliver compliant upgrades and enhancements across inventory and control-tower platforms. The position advances automation and artificial intelligence to improve how supply chain information is created, managed, and used. It develops applications, analytics, dashboards, and efficient workflows that support better decisions and team productivity. The role also serves as a key decision-maker for GCSC systems, digital capabilities, integrations, and supporting documentation; manages system issues and integrations; and owns aspects of Control Tower development and GxP compliance. The Associate Director leads the development and management of GCSC business processes and supports the user community by creating and maintaining reference and training materials and providing training as needed.
Requirements
- At least 8 years of relevant work experience.
- Job-related experience with supply chain operations.
- Hands-on experience with pharmaceutical manufacturing, clinical supply chain, and related systems such as SmartSignals, SAP, or IRT.
- Competency in project management and process analysis.
- Creative problem-solving skills.
- Experience designing, maintaining, and enhancing processes.
- Understanding of metrics and key performance indicators that drive supply chain operations.
- Ability to lead numerous cross-functional teams in an inspirational and congenial manner.
- Strong communication and organizational skills, with the ability to proactively manage multiple tasks simultaneously.
- A bachelor's degree in a scientific, business, or supply chain field, or significant job-related experience, is preferred.
Nice To Haves
- Microsoft Power Platform experience and/or certification.
- Implementation experience with pharmaceutical manufacturing, clinical supply chain, and related systems.
Responsibilities
- Lead cross-functional initiatives to strengthen GCSC digital capabilities, improve processes, and increase operational efficiency.
- Make prioritization decisions and set direction for GCSC systems, digital capabilities, integrations, and supporting reference documentation.
- Lead supply chain initiatives using cross-functional facilitation, supply chain expertise, and project management.
- Use algorithms, automation, and artificial intelligence to improve supply chain efficiency.
- Handle system outages and integration failures to help keep clinical orders and production release work running without interruption.
- Lead GCSC SmartSignals activities, including configuration updates, user training, system compliance, and integrations with external vendors and internal systems.
- Own elements of Control Tower development and implementation, including custom alerts and introduction of new capabilities.
- Own aspects of platform GxP compliance and represent systems independently during inspections.
- Lead the development, implementation, and management of GCSC business processes.
- Create and maintain reference and training materials on digital capabilities and train users as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Director
