Director, Global Supply Chain and Process Excellence - Clinical Specialty Services
About The Position
The Director, Global Supply Chain and Process Excellence – Clinical Specialty Services leads the global Sales and Operations Planning (S&OP) process across Catalent’s Clinical & Specialty Services network. The role is responsible for designing, deploying, governing, and sustaining a standard S&OP cycle; maintaining a trusted view of network capacity and demand; ensuring data accuracy; and enabling informed decisions through network-level analysis, metrics, and reporting. The Director oversees capacity models, planning and scheduling tools, and supply chain systems; aligns commercial and operational teams on capacity and constraints; and drives demand and supply reconciliation. The role also supports capital request prioritization, develops a network control tower for performance visibility and exception management, and collaborates with IT, Digital, and Process Excellence teams on data integrity and automation. The position applies analytics and artificial intelligence to improve planning and represents global supply chain in network forums, including support for new-site integration and capacity readiness. The role ensures compliance with Good Manufacturing Practice (GMP), data integrity, and quality system requirements, while building planning capability across the network through coaching and standard setting. It is field based and requires willingness to travel across the network, including internationally.
Requirements
- Bachelor’s degree in Supply Chain, Engineering, Business, Life Sciences, or a related field.
- At least 10 years of supply chain, planning, or operations experience.
- At least 5 years leading multi-site or network planning in a GMP environment.
- Experience owning a formal S&OP or Integrated Business Planning process.
- Experience designing and rolling out planning processes across multiple sites.
- Proven ability to build and manage capacity models.
- Strong analytical, data modeling, and reporting capabilities.
- Ability to influence cross-functional teams without direct authority.
- Willingness to travel across the network, including internationally.
- Demonstrable leadership experience at Catalent, including participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW, may be considered in place of external experience.
Nice To Haves
- Advanced degree in a related discipline.
- APICS CPIM, CSCP, or equivalent certification.
- Lean Six Sigma certification.
- Experience with Power BI or similar analytics platforms.
- Experience with JD Edwards, SupplyFlex, Workfront, or similar systems.
- Capital planning and business case development experience.
- Clinical supply, pharmaceutical, or CDMO industry experience.
- Experience implementing control tower reporting environments.
- Knowledge of AI-driven planning and predictive analytics.
- Proficiency with Microsoft 365, SharePoint, ERP planning systems, and reporting tools.
Responsibilities
- Own the network S&OP process end to end, including design, documentation, deployment, and sustainability of a standard CSS S&OP cycle.
- Lead and facilitate global S&OP meetings, ensuring preparation, decision-making, and follow-up actions are completed to standard.
- Maintain governing procedures, templates, calendars, and training to institutionalize the process across leadership changes.
- Manage the network capacity model and maintain validated capacity data by site, value stream, and constraint.
- Communicate capacity and constraints to commercial and operational teams to align quoting and scheduling with actual capacity.
- Oversee CSS planning and scheduling tools and their adoption across sites.
- Lead the vision for supply chain systems and guide team members responsible for process maintenance and updates.
- Drive demand and supply reconciliation, improve forecast accuracy, and ensure resources align with real demand.
- Consolidate and evaluate site capital requests, supporting prioritization and business case development.
- Define and manage network-level supply chain metrics and reporting standards.
- Design and sustain the CSS control tower for real-time performance visibility and exception management.
- Collaborate with IT, Digital, and Process Excellence teams to ensure data integrity and automation.
- Apply analytics and artificial intelligence to enhance planning accuracy and efficiency.
- Represent global supply chain in network forums and support integration of new sites and capacity readiness.
- Ensure compliance with GMP, data integrity, and quality system requirements.
- Develop planning capability across the network through coaching and standard setting.
- Perform all other duties as assigned.
Benefits
- Defined career path and annual performance review and feedback process.
- Diverse, inclusive culture.
- Potential for career growth on an expanding team.
- Competitive paid time off plus 8 paid holidays.
- Community engagement and green initiatives.
- Medical, dental, and vision benefits effective day one of employment.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Director
