Director, Global Sales Excellence and Strategy

Visa•Foster City, CA

3d•$178,300 - $285,600•Hybrid

About The Position

The Director, Business Strategy & Operations, serves as a key individual contributor responsible for driving the success and growth of the organization through the execution of strategic programs and business operations initiatives. The successful candidate will create global standards for sales incentive eligibility and crediting, ensure consistent application across all regions, and analyze product sales performance to determine the effectiveness of offerings and incentive alignment. Partnering closely with Product teams, this individual will evaluate go-to-market strategies, assess sales readiness for new launches, and ensure sales compensation programs are positioned to drive adoption and business growth. In this fast-paced, agile environment, the successful candidate must be proactive and excel in collaboration with internal and external partners to achieve our goals. All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Experience in developing and implementing strategic programs in a business operations or management consulting environment.
Experience in collaborating with cross-functional teams and senior leadership.
Experience in conducting program analysis and performance evaluation.
Experience in stakeholder management and relationship building.
Experience in preparing program documentation and executive presentations.
Experience in payments, fintech, or a related industry.
Experience in strategic planning and thought leadership.
Experience in business operations activities in partnership with executives.

Responsibilities

Define Global Standards – Develop and maintain global policies for sales incentive treatment of new and emerging products, including eligibility and crediting rules.
Ensure Global Adherence – Partner with regional sales operations teams to ensure consistent application of product sales treatment guidelines across all geographies.
Product Sales Analysis – Analyze product sales performance data to assess the effectiveness of product offerings and related sales incentives, identifying trends, gaps, and opportunities for improvement.
Go-to-Market Alignment – Collaborate with Product teams to assess new product launches or changes to existing offerings, ensuring sales compensation programs are aligned to drive adoption.
Sales Incentive Readiness – Lead readiness planning for sales teams, ensuring processes, tools, and communications are in place to support product sales objectives.
Stakeholder Collaboration – Build strong relationships with Sales Leadership, Product Management, Finance, and HR Compensation teams to ensure seamless execution of strategies.
Continuous Improvement – Use data-driven insights to refine sales incentive treatments, enhance sales effectiveness, and improve product adoption outcomes.