Director - Global Program Management, Air & Transportation
About The Position
The Global Airline and Transportation team within Global Strategic Partnerships and Marketing is responsible for managing and growing American Express Travel’s relationships with airline and transportation suppliers globally. This team leads a portfolio of airline partners, negotiating commercial agreements that optimize supplier economics while delivering differentiated value to American Express Card Members. The Director, Global Program Management – Air & Car will lead a newly established function responsible for defining and scaling the global program strategy, standards, and governance framework across airline and car partnerships. This role will be critical in driving consistency, operational excellence, and long-term commercial value, while enabling Account Management teams to maximize revenue and partner performance. We are seeking a strategic, execution-oriented leader who can build structure, drive alignment across a complex stakeholder landscape, and translate vision into scalable programs. This individual will play a pivotal role in shaping the future operating model for Air & Transportation partnerships and ensuring a differentiated, best-in-class experience for Card Members globally.
Requirements
- Strategic, execution-oriented leader
- Ability to build structure
- Ability to drive alignment across a complex stakeholder landscape
- Ability to translate vision into scalable programs
Responsibilities
- Defining and scaling the global program strategy, standards, and governance framework across airline and car partnerships.
- Driving consistency, operational excellence, and long-term commercial value.
- Enabling Account Management teams to maximize revenue and partner performance.
- Building structure and driving alignment across a complex stakeholder landscape.
- Translating vision into scalable programs.
- Shaping the future operating model for Air & Transportation partnerships.
- Ensuring a differentiated, best-in-class experience for Card Members globally.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
