Director, Global Procure to Pay

Consilio LLC•Washington, DC

3d•Hybrid

About The Position

The Director, Global Procure-to-Pay (P2P) leads the day-to-day design, operation, and improvement of end-to-end procurement and accounts payable processes across a global organization. Reporting to the SVP, Procure to Pay, the Director turns the P2P redesign into practice by baselining the current-state process, building the target operating model and roadmap, closing control gaps, and delivering automated reporting. The role oversees shared service center operations in India and represents business needs in financial process design and decisions. The Director partners with the Controller on accounting controls and account reconciliations, the NetSuite team on the technology platform, and Finance, Technology, and Business Operations leaders to deliver operational excellence, compliance, cost savings, and scalable growth. The position also leads the maturation of global procurement and provides strategic oversight of the India-based shared service center supporting procurement and accounts payable.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain, or a related field.
10+ years of progressive experience in Procure-to-Pay, Shared Services, Procurement Operations, Accounts Payable, or Finance Operations.
5+ years of leadership experience managing global teams and/or shared service organizations.
Strong knowledge of procurement, accounts payable, internal controls, and process governance.
Excellent project management, communication, and stakeholder management skills.
Experience managing offshore service center operations, particularly in India.
Ability to travel to India approximately two times per year.

Responsibilities

Own and manage the global end-to-end Procure-to-Pay process, including requisitioning, purchasing, vendor onboarding, invoice processing, payment execution, and supplier management.
Document the current-state P2P process, including steps, volumes, systems, handoffs, controls, and pain points, and use the findings to shape redesign.
Develop and maintain the P2P target operating model and redesign roadmap with the SVP, and lead execution.
Define KPIs and operational metrics, and develop automated reporting and dashboards to replace manual reporting.
Drive automation and technology initiatives to improve cycle times, accuracy, and customer experience.
Represent requester, budget owner, and supplier needs in P2P design and finance decisions; serve as an escalation point for internal and external stakeholders.
Design the target accounts payable operating model, including organization structure, roles, tiered support, service levels, and division of work among the India shared service center, onshore staff, and automation.
Design invoice-to-pay workflows, including intake channels, data capture and coding, matching rules and tolerances, exception handling, duplicate detection, and non-PO invoice handling.
Define approval routing aligned with delegation of authority, including hierarchies, thresholds, delegation and backup rules, and escalation of aged approvals.
Design payment processes, including payment schedules, terms, methods, early-pay discounts, vendor bank-change verification, and remittance.
Establish payment reconciliation processes tying payments to bank activity and the general ledger, with ownership for exceptions and aged items.
Design vendor master data governance, including onboarding and verification, tax documentation, periodic review, and deactivation.
Embed segregation of duties across requisitioning, approval, receiving, invoice entry, vendor maintenance, and payment; periodically review system access against these rules.
Define AP month-end close activities with the Controller, including cutoff, accruals for received-not-invoiced items, sub-ledger-to-general-ledger tie-out, and aging review.
Design AP support for tax and statutory reporting, including 1099, sales and use tax, VAT, and withholding, in partnership with the Tax team.
Lead development and maturation of a global procurement organization, including governance, policies, procedures, and operating models.
Collaborate with stakeholders across all functions to identify sourcing opportunities and improve procurement compliance and spend visibility.
Implement procurement best practices for cost optimization, risk mitigation, and supplier performance management.
Develop supplier management and vendor governance frameworks aligned with organizational objectives.
Provide strategic oversight and leadership of the India-based shared service center supporting procurement and accounts payable.
Establish a culture of accountability, continuous improvement, and customer service excellence.
Partner with service center leadership to optimize processes, staffing models, and productivity.
Define service levels, performance targets, and governance for the shared service center.