Director, Global Partner Programs

Palo Alto Networks•Portland, OR

21h•Remote

About The Position

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary Job Description As the Director of Global Partner Programs, you will manage a team responsible for the strategic design, operational governance, and continuous evolution of the Cloud Service Provider (CSP), Referral, Partner Rewards and CYBERFORCE recognition Partner Programs. You and your team will also be the primary integration point for the Ecosystems team for company acquisitions and new product introductions (NPI). This role operates at the intersection of strategy, operations, and cross-functional execution, requiring expertise in partner program management, incentive governance, operational scalability, stakeholder alignment, and go-to-market program delivery. Your team will focus on scaling partner programs, improving operational efficiency, and enhancing the partner experience through data-driven insights, automation, and modern workflow technologies. In addition, you will be the central point of accountability for eliminating process gaps, driving consistency, and ensuring our programs are competitive, scalable, and valuable to partners and PANW.

Requirements

8 + years of experience in partner programs, channel operations, sales programs, or related business operations roles within enterprise technology, SaaS, or cloud environments.
BA/BS degree or higher in Business Administration or similar field or equivalent experience.
Demonstrated ability to leverage automation, analytics, and modern AI productivity technologies to improve personal and team operational scalability and efficiency.
Proven track record designing, building, and launching programs addressing various indirect routes to market
Experience in data analytics or consulting a plus
Strategic Agility : Ability to link program design to long-term business outcomes and partner profitability.
Operational Rigor : A "systems-thinker" who can use modern AI tools to drive consistency and predictability into programs and processes and build scalable, durable solutions.
Communication : Exceptional executive-level verbal and written communication skills. Experience influencing senior stakeholders and aligning VP-level leaders across functions
Analytical Mindset : High comfort level with data integrity, reporting logic, and financial reconciliation.
Flexibility : Ability to operate effectively in a fast-paced, ambiguous environment with competing priorities.

Responsibilities

Oversee and evolve the Cloud Service Provider (CSP), Referral, CYBERFORCE and Rewards Incentives Programs to drive partner engagement, profitability, and measurable partner and customer value.
Model personal AI fluency in daily tasks while systematically elevating team capabilities from individual productivity to collaborative AI-driven execution, with a vision for agentic workflows to drive operational efficiency and scale program capacity.
Ensure program incentives, rewards, and recognition structures are aligned with broader partner program strategy, business objectives tied to RUNN, and measurable partner/customer value.
Lead ecosystem integration for mergers and acquisitions, serving as the primary lead for large integration tracks, such as CyberArk/ Idira, to ensure business continuity.
Partner with analytics and operations teams to leverage data-driven insights that improve decision-making, identify operational risks, and inform program enhancements.
Manage cross-functional steering committee to facilitate discussion that ensure key stakeholders provide guidance for operationalizing and accelerating delivery of successful initiatives.
Own the multi-year strategic ecosystem program roadmap by liaising with Ecosystems Strategy to translate corporate goals into an operational framework that connects to and aligns all partner programs.
Focus upstream to connect with Product teams and serve as the lead integration point into Ecosystems Programs to ensure ecosystem needs are built into the NPI process.