Director, Global Brand Protection - North America
About The Position
The Director, Global Brand Protection – North America (NA) is primarily responsible for preventing and mitigating risks to patient and consumer safety and business value arising from counterfeiting and illicit trade of Johnson & Johnson products across the North America region and all J&J segments. The role reports to the Senior Director, GBP, Global Segment Lead. The primary location is Raritan, New Jersey, with flexibility to be based in Titusville, New Jersey, and an expectation to work onsite in Raritan one day per week. The Director works with regional commercial business leaders and cross-functional partners—including Quality, Supply Chain, Legal, Global Security, Government Affairs, and Commercial—to communicate brand protection risks, align on business objectives, and advise on strategies and countermeasures that improve supply-chain safety and security. With support and direction from the Senior Director, the role implements strategies and tactics across North America and works toward agreed goals and objectives. The Director collaborates with J&J Global Security, external agencies, and vendors and partners to gather market intelligence, assess supply-chain threats and vulnerabilities, support investigations and enforcement targeting illicit traders, and improve the organization’s ability to detect, deter, and prevent counterfeit and illicit trade. The role also manages at least three direct reports and advances brand protection capabilities, partnerships, and enterprise-wide initiatives. Up to 25% overnight domestic and international travel is required.
Requirements
- Bachelor’s degree required.
- At least 10 years of relevant technical and business experience required.
- Management experience at Senior Manager or Director level required.
- Experience presenting effectively to and working with senior leadership, and facilitating cross-functional groups, required.
- Strong project management and written and verbal communication skills required.
- Ability to build productive relationships and work and influence effectively across cultures and functions without line authority required.
- Ability to work with and effectively influence all organizational levels required.
- Fluency in English required.
- Willingness and ability to travel up to 25% overnight, domestically and internationally.
Nice To Haves
- An advanced degree, equivalent experience in an applicable field, or certification.
- Healthcare and/or consumer or personal-care industry experience.
- Prior experience in brand protection, Quality/compliance, or investigations/enforcement.
- Adept understanding of relevant business processes, including financial planning, strategy and business planning, regulatory requirements, and supply-chain strategies.
- Recognized, dynamic, proactive, and decisive leadership; ability to adapt to and initiate organizational change.
Responsibilities
- Partner with the Brand Protection Technology team to assess global illicit-trade threats and risks to businesses and patients or consumers, and consolidate data for business-unit leads.
- Identify and understand vulnerabilities across J&J’s global supply chains and recommend effective mitigations and controls.
- Develop and sustain brand protection capabilities with the wider Brand Protection team and other J&J functions.
- Plan, assign, and direct work for three or more direct reports; deliver the 5 conversations, appraise performance, develop competencies, and coach and mentor team members.
- Drive strategic projects that scale and embed brand protection across the enterprise, increase supply-chain safety and security, and reduce brand-protection costs.
- Collaborate with cross-functional and regional Global Brand Protection program teams and other partners to align priorities, address critical issues, optimize resources, and execute projects.
- Lead and influence industry brand-protection practices and collaborate with industry partners to sustain expertise, benchmark standards, and advance J&J Global Brand Protection performance.
- Work with regional business leaders and partners to communicate brand-protection risks, align business objectives, and advise on strategies and countermeasures.
- Work with Global Security, external agencies, and vendors or partners to gather market intelligence, assess threats and vulnerabilities, and support investigations and enforcement activities against illicit traders.
Benefits
- Company consolidated retirement plan (pension) and 401(k) savings plan, subject to plan terms.
- Eligibility to participate in the Company’s long-term incentive program.
- Vacation: 120 hours per calendar year, subject to applicable policy and hire date.
- Sick time: 40 hours per calendar year, with specified higher amounts for employees residing in Colorado or Washington, subject to applicable policy and hire date.
- Holiday pay, including floating holidays: 13 days per calendar year.
- Work, Personal and Family Time: up to 40 hours per calendar year.
- Parental leave: 480 hours within one year of a child’s birth, adoption, or foster-care placement.
- Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
- Caregiver leave: 80 hours in a 52-week rolling period.
- Volunteer leave: 32 hours per calendar year.
- Military spouse time off: 80 hours per calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Director
