Director, FP&A

Lightspeed • South Jordan, UT

1d • Remote

About The Position

Lightspeed provides cloud-based dealership management software for the Powersport, Marine, RV, Trailer, and Golf Car industries. Its Dealer Management Solution supports dealership operations across sales, parts, service, rentals, payments, accounting, and customer relationship management. Lightspeed serves more than 4,500 dealers across North America.

The Director, FP&A oversees and scales operational finance functions supporting Lightspeed DMS's growth as a dealer-management SaaS company. Responsibilities span billing operations, revenue operations support, procurement, accounts payable, and expense management. The role partners with Sales, Customer Success, Revenue Accounting, FP&A, Product, and other teams to deliver operational excellence, accuracy, compliance, and a strong dealer experience across a module-based subscription business.

The position leads the Financial Operations organization and develops scalable processes, systems, controls, reporting, and teams. It also establishes procurement and credit desk capabilities, supports operational integration of acquired businesses, and helps ensure compliance with SOX and company policies. The position is remote, with a stated pay range of $174,025–$215,338 USD. Applicants must be authorized to work in the U.S.

Requirements

• 10+ years of financial operations, accounting operations, or revenue operations experience.
• 4+ years of leadership experience managing large teams.
• Strong understanding of SaaS workflows, billing, accounts payable, and expense processes as applied to a module-based dealer subscription business.
• Expertise with NetSuite, Salesforce, Zone Billing, ARM, Ramp, and Workato.
• Advanced Excel proficiency.
• Strong decision-making, critical thinking, and attention to detail.
• Strategic thinking and strong delegation skills.
• Proven ability to build high-trust relationships with team members, senior leadership, dealers, and vendors.
• Strong influencing, written and verbal communication, and financial analysis skills.
• Excellent organizational skills and ability to manage priorities and projects in a fast-paced, dynamic environment.

Nice To Haves

• Exposure to dealer, franchise, or vertical SaaS business models, such as Powersports, Marine, RV, Trailer, or Outdoor Power Equipment.
• Experience in carve-out, SaaS, and PE-backed environments.
• CPA or MBA.
• Experience leading system implementations or ERP/CRM optimization.
• Experience with procurement platforms and vendor risk management tools.
• Proven experience partnering with senior leadership.

Responsibilities

• Lead and develop the Financial Operations organization, including Billing Operations, Procurement, Accounts Payable, and Expense Management.
• Build, mentor, and retain a high-performing team and foster accountability and continuous improvement.
• Establish KPIs, SLAs, and scorecards to drive operational rigor and transparency.
• Create scalable credit operations documentation, including SOPs, decision matrices, and training materials.
• Oversee billing operations for module-based DMS subscriptions, ensuring accuracy, timeliness, and compliance.
• Support Revenue Accounting, Zone Billing, and ARM teams in maintaining billing and data accuracy across Salesforce and NetSuite integrations.
• Review dealer contracts to ensure billing and revenue terms align with agreements.
• Lead expense reimbursement processes, including policy compliance and reporting.
• Manage Accounts Payable operations, vendor payments, and cash controls.
• Partner with the Director, Accounting, and ELT to design and implement a formal procurement function, including processes, governance, and organizational capabilities.
• Oversee procurement operations, including vendor selection, contract negotiation, purchase order management, and vendor onboarding.
• Develop and maintain procurement policies, approval workflows, and spending controls.
• Lead third-party risk management, including vendor due diligence, compliance reviews, and ongoing performance monitoring.
• Work with cross-functional stakeholders to optimize vendor relationships, negotiate favorable terms, and identify cost-saving opportunities.
• Design and implement a credit desk function covering dealer credit risk across the Opportunity-to-Cash lifecycle, including new-dealer evaluations, order release approvals, credit limit management, and post-sale credit and adjustment authorization.
• Establish credit policies with tiered approval thresholds, documentation standards, and escalation protocols that balance revenue growth, margin protection, and risk mitigation.
• Develop credit governance processes integrating Sales, Customer Success, AR, and Finance.
• Implement credit risk monitoring and reporting for DSO, bad debt exposure, credit utilization, adjustment trends, and approval turnaround times.
• Integrate credit management workflows within NetSuite and Salesforce to automate credit checks, approval routing, and exception handling.
• Identify automation and workflow redesign opportunities and implement practices that improve scalability and strengthen controls.
• Develop and maintain operational dashboards, KPIs, and performance metrics.
• Partner with Sales, Procurement, FP&A, and Engineering on initiatives and integrated workflows.
• Lead cross-functional initiatives to scale financial operations and influence senior leaders on pricing, sales strategy, and systems changes.
• Lead financial operations integration for acquired businesses, including billing alignment, AP migration, and process standardization.
• Support harmonization of data flows across platforms and maintain strong internal controls.
• Ensure compliance with SOX and company policies.
• Support audits, quarter-end close, and process documentation.
• Provide data and analysis for sponsor and management reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed