Director, FP&A

Lightspeed DMS • South Jordan, UT

7h • $174,025 - $215,338 • Remote

About The Position

The Director, FP&A oversees and scales the operational finance functions that support Lightspeed DMS’s growth as a dealer management SaaS company. The position is responsible for billing operations, revenue operations support, procurement, accounts payable, and expense management, partnering closely with Sales, Customer Success, Revenue Accounting, FP&A, and Product to deliver operational excellence, accuracy, compliance, and a strong dealer experience across the module-based subscription business.

The role leads and develops the Financial Operations organization, establishes operational measures and controls, and builds scalable processes for billing, AP, expenses, procurement, and credit risk. It also leads financial operations integration for acquired businesses and supports SOX compliance, audits, quarter-end close, process documentation, and sponsor and management reporting. This is a remote position. Applicants must be authorized to work in the U.S.

Requirements

• 10+ years of financial operations, accounting operations, or revenue operations experience.
• 4+ years of leadership experience managing large teams.
• Strong understanding of SaaS workflows, billing, AP, and expense processes as applied to a module-based dealer subscription business.
• Expertise with NetSuite, Salesforce, Zone Billing, ARM, Ramp, and Workato.
• Advanced Excel proficiency.
• Strong decision-making, critical thinking, and attention to detail.
• Strategic thinking and strong delegation skills.
• Demonstrated ability to build high-trust relationships with team members, senior leadership, dealers, and vendors.
• Strong influencing, written and verbal communication, and financial analysis skills.
• Excellent organizational skills and ability to manage priorities and projects in a fast-paced, dynamic environment.
• Must be authorized to work in the U.S.

Nice To Haves

• Exposure to dealer, franchise, or vertical SaaS business models, such as Powersports, Marine, RV, Trailer, or Outdoor Power Equipment.
• Experience in carve-out, SaaS, and PE-backed environments.
• CPA or MBA.
• Experience leading system implementations or ERP/CRM optimization.
• Experience with procurement platforms and vendor risk management tools.
• Proven experience partnering with senior leadership.

Responsibilities

• Lead and develop the Financial Operations organization, including Billing Operations, Procurement, Accounts Payable, and Expense Management.
• Build, mentor, and retain a high-performing team and foster accountability and continuous improvement.
• Establish KPIs, SLAs, and scorecards, and create scalable credit operations documentation, SOPs, decision matrices, and training materials.
• Oversee billing for module-based DMS subscriptions, ensuring accuracy, timeliness, and compliance.
• Support Revenue Accounting, Zone Billing, and ARM teams in maintaining billing and data accuracy across Salesforce and NetSuite integrations.
• Review dealer contracts to ensure billing and revenue terms align with agreements.
• Lead expense reimbursement processes, including policy compliance and reporting.
• Manage accounts payable operations, vendor payments, and cash controls.
• Partner with the Director, Accounting, and ELT to establish a formal procurement function, including processes, governance frameworks, and organizational capabilities.
• Oversee procurement operations, including vendor selection, contract negotiation, purchase order management, and vendor onboarding.
• Develop and maintain procurement policies, approval workflows, and spending controls.
• Lead third-party risk management, including vendor due diligence, compliance reviews, and ongoing vendor performance monitoring.
• Optimize vendor relationships, negotiate favorable terms, and identify cost-saving opportunities with cross-functional stakeholders.
• Design and implement a credit desk function managing dealer credit risk throughout the Opportunity-to-Cash lifecycle, including new-dealer credit evaluation, order release approvals, credit limits, and post-sale credit or adjustment authorizations.
• Establish credit policies, tiered approval thresholds, documentation standards, and escalation protocols that balance revenue growth, margin protection, and risk mitigation.
• Develop credit governance processes across Sales, Customer Success, AR, and Finance.
• Implement credit risk monitoring and reporting for DSO, bad debt exposure, credit utilization, adjustment trends, and approval turnaround times.
• Integrate credit workflows into NetSuite and Salesforce to automate credit checks, approval routing, and exception handling.
• Identify automation and workflow redesign opportunities, implement scalable best practices, and strengthen controls.
• Develop and maintain operational dashboards, KPIs, and performance metrics.
• Partner with Sales, Procurement, FP&A, and Engineering on initiatives and integrated workflows; lead cross-functional initiatives to scale financial operations.
• Influence senior leaders on pricing, sales strategy, and systems changes.
• Lead financial operations integration for acquired businesses, including billing alignment, AP migration, and process standardization.
• Support harmonization of data flows across platforms; maintain internal controls and ensure compliance with SOX and company policies.
• Support audits, quarter-end close, and process documentation; provide data and analysis for sponsor and management reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed