Director for Graduate Student Success and Development

Duke Careers•Durham, NC

2d•$64,505 - $106,121•Onsite

About The Position

At Duke, we celebrate individuality and the unique experiences, perspectives, and aspirations that strengthen our academic community. As the Director for Graduate Student Success and Development, you will play a pivotal role in shaping the graduate student experience from recruitment through degree completion. In this highly collaborative leadership role, you will partner with faculty, staff, students, and external organizations to create programs and services that support student success, foster belonging, and promote academic excellence. Your work will directly impact the recruitment, engagement, retention, and development of a diverse and thriving graduate student community. If you are passionate about student success, relationship building, program innovation, and advancing graduate education, we encourage you to bring your talents to Duke. As a strategic leader within Graduate Student Affairs, you will develop and implement innovative programs that enhance the graduate student experience while supporting institutional goals related to recruitment, retention, engagement, and student development.

Requirements

Work requires a knowledge and understanding of college experience and student life as well as analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.
Work experience of at least 3 years in related area is required, with preference for those who have earned a doctorate.
Must have experience in university setting, broad knowledge of higher education, and specific knowledge of issues related to graduate education.

Nice To Haves

Significant, progressively responsible experience leading recruitment and enrollment initiatives in higher education, preferably for master’s and doctoral programs.
Demonstrated success developing, implementing, and evaluating comprehensive recruitment strategies that strengthen applicant pipelines, expand reach, and advance enrollment goals.
Experience providing strategic leadership for recruitment efforts across multiple stakeholders, including admissions, faculty, academic programs, staff, current students, and external partners.
Proven ability to build and sustain high-impact recruitment partnerships with peer institutions, professional organizations, community-based organizations, and other strategic collaborators.
Experience leading recruitment communications, prospective-student engagement, campus visit programs, fairs, workshops, and other outreach initiatives.
Ability to use enrollment data, market trends, and prospective-student feedback to set priorities, assess outcomes, and continuously improve recruitment strategy.
Experience supervising, mentoring, or coordinating the work of staff, student ambassadors, or cross-functional recruitment teams.
Strong strategic planning, project-management, and organizational skills, with the ability to manage multiple priorities and deadlines.
Outstanding written, verbal, and presentation communication skills, including experience developing compelling recruitment publications and promotional materials.
Demonstrated success supporting graduate students through advising, coaching, counseling, or student services.
Exceptional collaboration, networking, relationship-building, and interpersonal skills.

Responsibilities

Develop and execute comprehensive graduate student recruitment strategies for master's and doctoral programs.
Partner with Admissions, faculty, staff, and current students to build strong recruitment networks and pipelines.
Represent Duke at recruitment fairs, workshops, campus visits, and outreach programs.
Coordinate visitation opportunities, research experiences, and pre-application programs for prospective students.
Expand partnerships through initiatives such as the EDGE Collaborative and other strategic recruitment alliances.
Explore and support the development of innovative pathways, including inter-institutional 4+1 programs.
Design, implement, assess, and continuously improve programs that support graduate student persistence and success.
Foster meaningful connections across academic departments to promote best practices that enhance student outcomes.
Create initiatives that strengthen belonging, engagement, and community among graduate students.
Provide individualized guidance and connect students with resources that support their academic, personal, professional, financial, and social well-being.
Collaborate with campus partners to provide training and resources related to cultural awareness, crisis response, and student support.
Evaluate programs and peer institution practices to identify opportunities for innovation and improvement.
Develop reports and recommendations that inform strategic decision-making and student success initiatives.
Use research, assessment data, and emerging trends to enhance Graduate Student Affairs programs and services.
Support signature Graduate Student Affairs programs and events, including orientation, recognition ceremonies, appreciation initiatives, and awards programs.
Serve as a trusted resource and liaison for graduate student organizations, student leaders, faculty, and staff.
Advise student organizations on operational, financial, and organizational matters.
Build partnerships across Duke, professional organizations, peer institutions, and national graduate education networks.
Assist with publications, presentations, communications, and resource development that showcase Graduate Student Affairs achievements.
Actively contribute to team planning, goal setting, and continuous improvement efforts.