Director for Career & Student Success

Georgia Department of Revenue•Hinesville, GA

About The Position

The Director for Career & Student Success provides strategic leadership for Savannah Technical College’s student success, retention, accessibility, student support services, career development, workforce readiness, and employment initiatives. The Director oversees the College’s student success model and directly supervises Student Success Coaches, the Coordinator of Accessibility and Retention, and the Coordinator of Student Support Services. The Director develops, implements, and assesses programs and services that support student persistence, completion, equitable access, engagement, and career placement. As the College’s lead administrator for career services, student success coaching, accessibility services, retention initiatives, and student support programs, the Director coordinates academic, career, and personal support for students from enrollment through graduation and employment. The role also leads institutional retention strategies, accessibility compliance, early alert interventions, employer engagement, workforce partnerships, and data-informed student success initiatives. The position collaborates with faculty, staff, employers, community partners, and institutional departments to remove barriers to student achievement and advance access, persistence, completion, career readiness, and post-graduation success. The salary is commensurate with education, qualifications, and work experience. The position is contingent upon funding and allocation.

Requirements

Bachelor’s degree in a related field.
Three years of related experience in career services, advising, counseling, workforce development, student success, student affairs, or a related field.
Experience coordinating programs, projects, or services that support student success or career development.
Knowledge of student success coaching and advising, career development, workforce readiness, student retention and persistence strategies, and labor market and workforce trends.
Skills in staff supervision and team development, employer partnership development, relationship building, collaboration, oral and written communication, organization, project management, data analysis, assessment, problem-solving, decision-making, and event and program coordination.
Proficiency with student information systems, CRM platforms, and Microsoft Office applications.
Commitment to student-centered service and inclusive excellence.
Knowledge of accessibility, retention, and student support services programs and applicable ADA, Section 504, FERPA, and student services compliance requirements.
Ability to pass a criminal background check.
Applicants must submit an electronic application through Team Georgia Careers with a cover letter and resume; incomplete submissions will not be considered. Applicants must include annual salary for each position held.

Responsibilities

Assist in administering and continuously improving student success programs that support retention, persistence, completion, and career readiness.
Lead student success initiatives and intervention strategies; monitor success metrics and recommend ways to improve outcomes.
Collaborate with academic departments and student services personnel to address barriers to student achievement.
Provide strategic oversight of accessibility services, retention initiatives, student support programs, and early alert interventions.
Develop and implement data-informed strategies to improve persistence, completion, and equitable access to educational opportunities.
Ensure compliance with ADA, Section 504, FERPA, TCSG policies, and other applicable regulations related to student services and accessibility.
Directly supervise, coach, train, and evaluate Student Success Coaches and provide leadership, coaching, professional development, and performance evaluation for the Coordinator of Accessibility and Retention and the Coordinator of Student Support Services.
Ensure coordinated delivery of academic advising, career coaching, accessibility, retention, intervention, and student support services.
Coordinate proactive outreach to students at risk of academic difficulty or withdrawal; review case management records, student action plans, and intervention activities.
Establish priorities, goals, assessment measures, and service standards for Student Success Coaching, Accessibility and Retention, and Student Support Services.
Use student success, accessibility, retention, and support services data to evaluate effectiveness, identify service gaps, and guide continuous improvement.
Foster collaboration among Academic Affairs, Student Affairs, Enrollment Services, faculty, staff, and community agencies.
Administer career services and career readiness initiatives, including career exploration, assessments, planning, occupational decision-making, résumé development, interview preparation, job search assistance, networking, and professional skills development.
Develop career readiness resources and training materials and support students and graduates in securing employment aligned with their educational goals.
Develop and maintain relationships with employers, workforce partners, economic development organizations, and community agencies.
Coordinate employer recruiting activities, internships, apprenticeships, work-based learning experiences, career fairs, hiring events, employer information sessions, and networking opportunities.
Maintain employer databases and employment opportunity resources and promote Savannah Technical College graduates to regional employers.
Match student skills, interests, and qualifications with employment opportunities; monitor placement outcomes and support efforts to increase graduate employment.
Maintain current knowledge of labor market trends and workforce demands and promote experiential learning opportunities.
Partner with the Director of Student Engagement to integrate career readiness into student leadership, engagement, and co-curricular programs.
Support student engagement events, orientation, leadership development, and student success programming; collaborate on activities that strengthen belonging, persistence, and campus involvement.
Assist student organizations and honor societies with professional development and career preparation programming.
Maintain accurate records of student interactions, employment outcomes, employer partnerships, and program activities.
Prepare reports on career services, placement rates, retention, and student success outcomes; use data to assess program effectiveness and identify improvements.
Participate in professional development activities and workforce development initiatives, represent the College at community, workforce, and employer events, and serve on institutional committees and workgroups as assigned.
Perform other duties as assigned.