Director, Financial Systems & Transformation

Flex • San Francisco, NY

5d • Hybrid

About The Position

Flex is seeking a strategic leader to establish and lead its Financial Systems & Transformation function within the Finance organization. The role owns the internal financial systems that support accounting and financial reporting, including the ERP, procure-to-pay and travel-and-expense systems, and additional reporting tools as the function grows. It also designs and maintains AI-powered Finance workflows and develops the IT General Controls and financial systems controls needed as the business scales.

The Director will work at the intersection of finance, systems, and AI, partnering with the VP Controller, Finance leadership, Engineering, and AI Central. Responsibilities span financial systems ownership, integrations and data governance, agentic workflow architecture, controls readiness, close automation, process optimization, and building the function and its capabilities over time. The position is based at Flex’s New York headquarters on a hybrid basis and reports to the VP Controller.

Requirements

• 10+ years of experience in financial systems, accounting technology, or a closely related field, including meaningful experience in a high-growth or scaling environment.
• Deep ERP expertise, ideally including implementation experience such as go-live, integration design, configuration, and post-live optimization; relevant platforms include NetSuite, Campfire, Sage Intacct, or equivalent.
• Strong finance and accounting foundation, including understanding of US GAAP, month-end close, and financial reporting.
• Experience building or owning IT General Controls and access control frameworks, including segregation of duties, user provisioning, change management, and audit-trail documentation.
• Strong understanding of financial master data design and governance, including chart of accounts structure, dimension/segment design, and data architecture.
• Experience designing or re-engineering core accounting processes such as close, AP, or payroll around best practices.
• Experience working directly with external auditors on IT controls testing and audit evidence standards.
• Hands-on experience with API integrations and data pipeline design, and ability to work with Engineering teams to scope and specify integration work.
• Genuine enthusiasm for AI and automation and interest in building agent-based workflows to replace manual processes.
• Exceptional communication skills, including translating between finance, engineering, and executive audiences while preserving technical precision.
• Ability to build and scale in a fast-paced, resource-constrained environment, with strong prioritization and adaptability.

Nice To Haves

• Experience with Campfire or another AI-native ERP platform.
• Experience designing or operating AI-automated workflows in finance or accounting, such as intelligent document processing or transaction coding automation.
• SOX compliance experience, including ITGC documentation, RCM design, and internal or external audit support, ideally at a pre-IPO or newly public company.
• Experience with close management platforms such as FloQast or BlackLine, or equivalent, and financial reporting automation tools.
• Prior experience at a fintech, payments company, or similarly regulated financial services environment.
• CPA or equivalent credential.
• Formal project management experience or training.
• Experience leading close process optimization or standardization initiatives, ideally reducing close timelines or manual touch-points.
• Familiarity with payroll and AP operational best practices, including vendor management, payment controls, and exception handling.

Responsibilities

• Own and administer Campfire ERP as the financial system of record, including configuration, close module setup, chart of accounts and dimension/segment governance, and system health.
• Own procure-to-pay systems for accounts payable and travel and expense, assessing enhancements and long-term tooling strategy.
• Manage integrations between financial systems and upstream and downstream data sources, including the Rippling payroll integration in partnership with the People/HRIS systems team.
• Act as the internal product owner for financial systems enhancements, translating Finance requirements into system configuration and coordinating with vendors and technical teams.
• Partner with Strategic Finance to evaluate, implement, and administer FP&A tooling.
• Evaluate, implement, and administer additional Finance tools, including financial reporting, SOX, and account reconciliation systems.
• Design, build, and maintain AI-powered workflows to reduce manual Finance processes, particularly transaction coding, close automation, and financial reporting.
• Own the technical architecture for agent-as-preparer workflows, including confidence thresholds, exception routing, and audit-trail infrastructure.
• Partner with AI Central to extend Flex’s internal AI platform to Finance use cases, including inquiry triage and routing.
• Identify and prioritize automation opportunities and maintain the agentic build roadmap with Finance leadership.
• Monitor automated workflow health, including exception rates, throughput metrics, and escalation paths.
• Own IT General Controls across financial systems, including access provisioning and deprovisioning, segregation of duties, change management, and periodic access reviews.
• Design and maintain controls and access architecture for automated workflows, including permissioning, auditability, and documentation standards.
• Develop controls readiness, including ITGC documentation, control testing support, and GRC tool implementation.
• Liaise with external auditors on technology-related matters, audit trails, and controls evidence for automated workflows.
• Build and maintain real-time close monitoring dashboards and alerts for close status, open items, and risk flags.
• Partner with the VP Controller to accelerate month-end close by identifying bottlenecks and improving tooling, automation, and processes.
• Support automated financial reporting infrastructure for reliable and timely reporting across financial statements and operational metrics.
• Optimize procure-to-pay processes, reducing processing and cycle time and improving AP and T&E workflows.
• Build and shape the Financial Systems & Transformation function, identifying scope, capability gaps, and future hiring needs.
• Represent Finance as its primary technical voice in cross-functional forums with Engineering, Product, Data, and AI Central.
• Promote adoption of AI and systems within Finance through training, tooling guidance, and hands-on support.

Benefits

• Relocation assistance may be available for eligible candidates outside New York, San Francisco, and Salt Lake City.
• Benefits are referenced at getflex.com/careers, but specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed