Director, Financial Planning

First National Bank•Fort Collins, CO

6d•$107,552 - $182,838•Onsite

About The Position

The Financial Planner works closely with FNBO’s ultra-high-net-worth clients and their supporting client teams. The role develops and presents comprehensive financial plans, recommends ways to improve clients’ overall financial well-being, and delivers a superior planning experience. It requires maintaining the highest level of confidentiality and performing complex, detail-oriented work. The Financial Planner leads and attends customer meetings throughout the financial planning process, helps customers identify needs and objectives, gathers and interprets financial information, and enters and validates data in eMoney planning software. The role develops and presents recommendations, prepares customer files and communications, and coordinates and documents follow-up actions with internal team members. It also supports Financial Advisors and Financial Advisor Associates, participates in team and divisional decisions and meetings, and identifies opportunities for training and improved processes. The position requires compliance with applicable bank policies, laws, regulations, and the BSA/AML Program, as well as regular, predictable attendance. The role is anticipated to work onsite at the posted location; location may change based on business needs.

Requirements

Bachelor’s degree in Business Administration or a related field.
Certified Financial Planner (CFP) designation or a planned path to achieve the CFP designation.
At least 5 years of experience in financial planning.
Experience using eMoney financial planning software.
Experience servicing high-net-worth individuals and institutions.
Working knowledge of standard concepts and procedures in the area of expertise.
Strong attention to detail and analytical skills, including the ability to identify errors or omissions in documents and information.
Ability to communicate clearly, articulately, and concisely.
Ability to create written documentation and presentations in various formats and styles appropriate to the audience.
Ability to identify problems, research contributing factors, and evaluate appropriate solutions.
Ability to identify opportunities for efficiency and process improvement.
Ability to work independently, with guidance on only the most complex financial plans, and collaboratively within a team.
Ability to listen attentively to customers and deliver comprehensive solutions that address their needs.
Understanding of and commitment to delivering a helpful, easy, and personal customer experience.
Unrestricted work authorization; candidates must not require future sponsorship.

Responsibilities

Attend and lead customer meetings throughout the financial planning process, including introduction, goal setting, data gathering, plan delivery, and updates.
Help customers identify their needs and objectives.
Gather and interpret client income, expense, investment, insurance, tax, and estate planning documents and information.
Accurately enter client information into eMoney financial planning software and confirm the accuracy and integrity of plan projections.
Develop recommendations to improve clients’ overall financial well-being and understand how the components of each plan work together.
Present and clearly articulate planning solutions to customers and internal partners.
Maintain and prepare customer files and compose appropriate customer communications.
Review customer task assignments and coordinate with applicable team members to document and complete follow-up actions within specified time frames.
Escalate potential customer issues to appropriate team members, prioritize work, and manage multiple tasks.
Prepare for customer meetings in advance, including reviewing reports, and maintain accuracy in data input and case analysis.
Proactively identify opportunities and reach out to internal partners.
Participate in the financial planning process, team decisions, and team and divisional meetings.
Build strong relationships with Financial Advisors and Financial Advisor Associates and serve as an internal resource.
Identify additional opportunities for ongoing training for Advisors.
Comply with applicable bank policies, laws, regulations, the BSA/AML Program, internal procedures, and controls; complete required compliance training.
Report known violations of compliance policies, laws, or regulations and report suspicious customer or account activity.
Exhibit professional behavior, promote positive working relationships, and maintain regular and predictable attendance in alignment with departmental or divisional policy.