Director, Financial Operations

Accommodations Plus International•Melville, NY

22h

About The Position

Accommodations Plus International (API) is seeking a strategic financial operations leader to oversee the accuracy, integrity, and performance of client financial deliverables. The role connects clients, internal teams, and suppliers to support client satisfaction through effective billing, reconciliation, reporting, and operational processes. The position level is commensurate with experience and scope of responsibility. It supervises the Financial Operations, Billing, and Accounts Receivable teams, including commission revenue billing and collection functions. The Director oversees client reporting packages, supplier invoice uploads, reconciliations, commission invoicing, and accounts receivable collections. The role develops an understanding of each client’s business model, contractual obligations, and program objectives; partners with Business Development, Integration, Client Delivery, and Technology teams; and leads client communications and performance reviews. The Director also develops expertise in API’s proprietary technology platforms, identifies process improvements, manages and mentors staff, monitors KPIs, prepares executive summaries, and supports audits, compliance reviews, and financial analyses. The position is full-time, with standard working hours Monday through Friday during normal core business hours. Occasional evening and weekend work may be required. Up to 5% travel is required. The role operates in a professional office environment and routinely uses standard office equipment. The stated annual compensation range is $150,000–$165,000, commensurate with experience, with eligibility for an annual discretionary bonus.

Requirements

Bachelor’s degree in Business, Accounting, Finance, or a related field.
Strong analytical and problem-solving skills, including the ability to interpret complex datasets and communicate findings to technical and non-technical audiences.
Advanced proficiency in Microsoft Excel and PowerPoint.
Ability to work with business partners, manage competing deadlines, and adapt to a dynamic, fast-paced environment.
Strong customer and client service skills and the ability to represent API positively in client-facing situations.
Experience managing supplier or vendor relationships at scale.
Prior experience supporting Quarterly Business Reviews and executive-level reporting.
Ability to work effectively with and understand diverse cultures, domestically and internationally.
Organized, proactive self-starter able to work independently.
Ability to multitask and consistently deliver under strict deadlines.
Strong attention to detail and commitment to high-quality work.
Ability to work occasional evenings and weekends as job duties demand.

Nice To Haves

Proficiency in Power BI, Power Query, or similar data analytics and reporting tools.
Familiarity with SQL, data visualization tools, and NetSuite.
Experience in the travel, hospitality, airline, or rail industry.

Responsibilities

Verify monthly reporting packages for accuracy and completeness before sending them to clients.
Conduct spot checks and reconcile data from multiple internal systems and teams to ensure consistency and integrity.
Review supplier invoice uploads for accuracy and timeliness, escalating and resolving issues as needed.
Develop an understanding of each client’s business model, contractual obligations, and program objectives.
Partner with Business Development, Integration, and Client Delivery teams to support client transitions from contract signing through implementation and ongoing operations.
Participate in and lead client communications, including weekly performance meetings, monthly business updates, and quarterly business reviews.
Develop expertise in API’s proprietary technology platforms and serve as a resource for clients and internal stakeholders.
Identify and recommend process improvements to increase efficiency, reduce manual effort, and improve reporting accuracy.
Mentor, develop, and manage direct reports through coaching, performance feedback, and professional growth opportunities.
Lead Financial Operations staff responsible for preparing and verifying reporting packages, monitoring supplier invoice uploads, and performing reconciliations.
Lead Billing staff responsible for commission revenue billing, ensuring invoices are accurate, complete, timely, and consistent with client contract terms.
Lead Accounts Receivable staff responsible for commission revenue collection, including monitoring aging, resolving billing disputes, and escalating overdue balances.
Collaborate with Client Delivery and Technology teams to resolve client issues and improve program performance.
Monitor key performance indicators and prepare executive-level summaries of trends, risks, and opportunities.
Support audits, compliance reviews, and ad hoc financial analyses as requested by leadership.
Travel up to 5% as required.
Perform additional duties according to business needs, including possible responsibilities as a Data Protection Champion, Senior Information Risk Owner, or Information Assurance Accounting Officer.