Director, Field Reimbursement
About The Position
The Field Reimbursement Director leads Inspire Medical Systems’ U.S. Field Reimbursement team and supports reimbursement needs of internal and external customers. The Director manages 7–9 Field Reimbursement Specialists and serves as a senior subject matter expert in coding, coverage, payment, claims, prior authorization, and patient access support. The role provides leadership for reimbursement strategy, customer education, field execution, and cross-functional initiatives that support patient access and business objectives. Travel is required 50% of the time. The position also has quality system responsibilities, including timely documentation of product- and therapy-related field reports, completion of required training and competency confirmations, ensuring team compliance with quality system procedures and policies, and promoting continuous process improvement and compliance.
Requirements
- Bachelor’s degree in business, science, healthcare administration, or a related field.
- 10+ years of experience in reimbursement, market access, or related healthcare functions.
- 3+ years leading reimbursement or market access teams.
- Extensive knowledge of Medicare, commercial payer coverage, coding, and payment systems.
- Strong leadership, analytical, communication, and project management skills.
Nice To Haves
- Advanced degree and/or CPC/COC certification.
- Implantable medical device experience.
- Experience leading geographically dispersed field teams.
- Experience developing reimbursement and coverage strategies.
Responsibilities
- Lead, coach, and develop a team of 7–9 Field Reimbursement Specialists.
- Serve as a senior subject matter expert for coding, coverage, and payment.
- Direct field reimbursement support and manage complex reimbursement escalations.
- Develop and maintain reimbursement tools, resources, and educational materials.
- Partner with Sales, Market Access, Clinical Affairs, and other functions.
- Lead reimbursement education programs, webinars, and training.
- Oversee payment calculators and reimbursement resources.
- Lead cross-functional reimbursement initiatives and process improvements.
- Track performance metrics, reimbursement trends, and project outcomes.
- Establish operational standards and identify opportunities to improve patient access and customer experience.
- Document product- and therapy-related field reports within prescribed timelines.
- Complete required training and competency confirmations.
- Ensure team compliance with quality system procedures and policies.
- Promote continuous process improvement and compliance.
Benefits
- Multiple health insurance plan options.
- Employer contributions to a Health Savings Account.
- Dental, vision, life, and disability benefits.
- 401(k) plan with employer match.
- Identity protection.
- Flexible time off.
- Tuition reimbursement.
- Employee Assistance Program.
- Equity awards.
- Employee Stock Purchase Program.
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What This Job Offers
Job Type
Full-time
Career Level
Director
