Director, Field Quality
About The Position
The Director, Field Quality plays a critical role within the North America Operating Unit Supply Chain QSE organization. The position drives consistent execution of quality and food safety programs across company-owned and co-manufacturing operations in assigned regions. It ensures facilities maintain audit readiness and comply with internal and external regulatory requirements while fostering continuous improvement. Through technical expertise and leadership, the role supports operational excellence and helps ensure products meet high standards of quality and safety. The role provides regional leadership and technical guidance, monitors quality metrics and operational trends, leads investigations and corrective actions, and collaborates across functions to troubleshoot issues and support commercialization of new products and packages. It also delivers quality training and promotes digital tools and data-driven approaches to improve performance and efficiency. The position is based in Atlanta, requires 51%–75% travel within North America, and does not provide relocation or employment-visa sponsorship.
Requirements
- Bachelor’s degree in Science, Engineering, or a related technical field.
- HACCP/PCQI certification.
- At least 8 years of experience in quality and food safety within FMCG or pharmaceutical sectors.
- Experience implementing quality assurance, quality control, and management system programs such as HACCP, GFSI, ISO 9000/22000, and SPC.
- Strong problem-solving skills and experience with root cause analysis.
- Familiarity with digital quality and compliance systems such as EtQ, SAP, and SPC/InfinityQS.
- Excellent written, verbal, and presentation communication skills.
- Ability to travel 50%–75% within North America.
- Must be currently authorized to work in the United States on a full-time basis and must not require Coca-Cola Company sponsorship to continue working legally in the United States.
Nice To Haves
- Exposure to lean/Six Sigma tools and methodologies.
Responsibilities
- Provide leadership and technical guidance for quality programs across assigned regions.
- Ensure facilities comply with internal standards and regulatory requirements and maintain audit readiness.
- Implement and maintain foundational quality systems, including adherence to TCCC and NAOU Quality requirements.
- Monitor regional quality metrics, consumer complaint data, and operational trends to identify and mitigate risks proactively.
- Lead root cause analysis and corrective action planning for quality system failures and IMCR events within assigned regions.
- Collaborate with cross-functional teams to troubleshoot issues and support commercialization processes for new products and packages.
- Deliver quality training programs to build plant-level expertise and ensure consistent execution of standards.
- Champion digital tools and data-driven approaches to enhance quality performance and operational efficiency.
Benefits
- A full range of medical, financial, and/or other benefits is offered, dependent on the position.
- Annual incentive reference value of 30% of base pay, representing the market-based competitive value at target performance.
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What This Job Offers
Job Type
Full-time
Career Level
Director
