Director, Field Leadership & Strategic Accounts - Texoma Ecosystem

Genentech • Addison, TX

2d • $209,900 - $389,900 • Onsite

About The Position

From the beginning, Genentech has been a team of highly dedicated, passionate individuals. We are a place where people are united around a single purpose and an ambitious vision. Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs. Our goal is to compel the customer to act on behalf of their patients while showing great commitment to the rare disease community, whose support is key. Utilizing innovative methods to identify patients who may benefit from treatment, we must take a highly strategic approach to patient access while assisting patients and their caregivers to navigate the healthcare system.

The Director, Field Leadership & Strategic Accounts will be a key leader focused on delivering healthcare solutions to customers and their partners. This role will work closely with the Executive Director, Healthcare Market (HED) to shape the strategic vision for the ecosystem and engage with healthcare stakeholders. The Director will lead a diverse team of experts to drive growth and prioritize patient outcomes, customer satisfaction, and business objectives. This includes managing an ecosystem Commercial team responsible for diverse product portfolios and aligning with ecosystem and therapeutic area priorities.

The role requires a deep understanding of the unique needs of each customer in their pursuit of improved patient outcomes, lower costs, and improved quality of care by building, maintaining, and leveraging networks and relationships in the healthcare ecosystem and co-creating solutions with customers.

The Director will contribute to and execute the strategic near and long-term vision and direction for the healthcare ecosystem set by the Executive Director, Healthcare Ecosystem and therapeutic areas to assist Squads in identifying partnerships and, under direction by the Squads executing partnerships which enhance customer experience, improve patient outcomes and deliver on business opportunities for Genentech.

Key responsibilities include leading the development and execution of customer account planning for target account(s) to deliver maximum impact opportunities. The role also involves being open to business travel to meet customer account needs and attend relevant therapeutic conferences.

The Director will build, lead, and motivate a diverse team of people with deep functional and therapeutic area expertise. With the ecosystem leadership team, the Director will harness the collective expertise of the ecosystem team to engage effectively and compliantly across the ecosystem. Creating and fostering a culture that enables and requires employees at all levels to live our Operating Principles in all aspects of their work is also a key aspect of the role.

This is a field-based role covering Northern Texas and Oklahoma. It is preferred that candidates live in the ecosystem for consideration.

Requirements

• Hold a required Bachelor’s Degree.
• Have 8 or more years work experience with a minimum of 3 years previous field management experience and/or marketing experience with cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems).
• Previous experience includes account management or alliance/partnership management experience, including developing and implementing account plans for various health ecosystem players (e.g., health system or hospital).
• Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities.
• Excellent communication and interpersonal skills, including negotiation and relationship management, drive the achievement of objectives.
• This position requires significant driving of either a company provided or personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role.
• Once hired, the position title will be 'Healthcare Director' in harmony with internal roles of the same nature.

Nice To Haves

• Hold an advanced degree.
• Deep Payer Experience, ideally including local, regional and national understanding of payers in Texas & Oklahoma.
• Previous Account Management Experience, ideally including local, regional and national understanding of health systems in Texas & Oklahoma.
• Demonstrate in-depth knowledge of strategy development, including contracting strategy, administration and pull through.
• Demonstrate strong executive presence and ability to engage with C-Suite executives.
• Strong Account Negotiation skills.
• Candidates live in the ecosystem for consideration.

Responsibilities

• Shape the strategic vision for the ecosystem and engage with healthcare stakeholders.
• Lead a diverse team of experts to drive growth and prioritize patient outcomes, customer satisfaction, and business objectives.
• Manage an ecosystem Commercial team responsible for diverse product portfolios and aligning with ecosystem and therapeutic area priorities.
• Build, maintain, and leverage networks and relationships in the healthcare ecosystem and co-create solutions with customers.
• Contribute to and execute the strategic near and long-term vision and direction for the healthcare ecosystem.
• Assist Squads in identifying partnerships and executing partnerships which enhance customer experience, improve patient outcomes and deliver on business opportunities for Genentech.
• Lead the development and execution of customer account planning for target account(s) to deliver maximum impact opportunities.
• Build, lead and motivate a diverse team of people with deep functional and therapeutic area expertise.
• Harness the collective expertise of the ecosystem team to engage effectively and compliantly across the ecosystem.
• Create and foster a culture that enables and requires employees at all levels to live our Operating Principles in all aspects of their work.

Benefits

• Relocation Benefits are not available for this role
• This is a field-based position.
• Overnight travel may be required.
• This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role.
• This position also qualifies for the benefits detailed at the link provided below.
• Genentech is an equal opportunity employer.
• It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
• The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
• If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Director