Director, Facilities

North Texas Food Bank • Plano, TX

4d

About The Position

PRIMARY PURPOSE: The Director of Facilities leads facilities operations across multiple sites, ensuring safe, compliant, and cost-effective management of physical assets and infrastructure. This role sets facilities strategy, oversees maintenance and asset lifecycle programs, manages vendors and capital projects, and partners cross-functionally to mitigate risk, support operations, and drive continuous improvement through standards and metrics.

Requirements

• Bachelor’s degree in facilities management, engineering, construction management, business, or related field, or equivalent combination of education and progressive experience
• Strong communication skills with the ability to influence across functions and present recommendations to senior leadership
• Demonstrated people leadership (hiring, coaching, performance management) and the ability to lead employees, contractors and allocate resources
• Strong strategic planning and prioritization skills; able to establish standards, governance, and escalation paths in a fast-paced environment
• Strong program and project management skills across operating expense and capital projects (planning, scope, schedule, budget, vendor oversight)
• Strong interpersonal skills including collaboration, tact, diplomacy, and customer-service orientation with internal and external stakeholders
• Working knowledge of applicable compliance requirements (OSHA, fire/life safety, permits/inspections) and GMP-aligned facility practices as applicable
• Proficiency with Microsoft Office and facilities systems (CMMS, work order/asset management; building automation systems a plus)
• Seven years of progressive leadership experience covering building systems (HVAC, electrical, plumbing), warehouse/industrial equipment and preventative maintenance programs
• Five years in a supervisory role and managing third-party providers/contractors
• Demonstrated multi-site responsibility (e.g., 3–5+ sites) with the ability to implement enterprise standards, KPIs, and governance across locations
• Experience in food, cold chain, or other regulated operations with exposure to inspections, audits, sanitation/pest programs, and GMP-aligned practices

Nice To Haves

• CFM (IFMA), FMP, PMP, LEED (AP/GA), or equivalent credentials

Responsibilities

• Own the enterprise facilities strategy, including asset lifecycle planning, reliability targets, and site standards
• Lead multi-site facilities operations to ensure safe, compliant, and reliable buildings, utilities, and operational support equipment; establish service levels and escalation paths
• Develop, implement, and continuously improve preventive maintenance programs and standard operating procedures (SOPs); drive PM completion, uptime, and response-time performance
• Own facilities financial management including operating budget, forecasting, and capital planning (CapEx); ensure alignment to organizational cost and risk objectives
• Lead capital projects and construction activities (scope, RFP/bid, design review, permitting support, schedule, budget, safety, commissioning, and closeout)
• Ensure regulatory compliance and risk management across sites including OSHA, fire/life safety, inspections, permits, emergency preparedness, and business continuity planning
• Oversee vendor, contractor, and contract management (selection, negotiation, COIs, service performance, renewals) across key services (HVAC, refrigeration, janitorial, pest, waste, security, etc.)
• Own facilities systems and data: maintain CMMS/work order and asset inventory discipline, define KPIs, and use analytics to drive reliability and cost performance
• Partner with Operations, Safety, Quality/Food Safety (as applicable), IT, Finance, and HR to align site needs, minimize downtime, and improve employee/customer experience
• Lead, develop, and retain a high-performing team; set goals, coach performance, and ensure training, contractor onboarding, and safe work practices
• Maintain readiness for audits/inspections and ensure facilities practices support GMP-aligned operations and cleanliness standards as applicable
• Perform other tasks and duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 11-50 employees