Director, Facilities Management

SAC Health • San Bernardino, CA

2d • Onsite

About The Position

Reporting to the Chief Operations Officer, the Director of Facilities Management provides strategic leadership and oversight for facilities operations, capital projects, maintenance services, and safety and security programs across SAC Health locations. The Director ensures clinic facilities are safe, compliant, efficient, and operational in support of patient care and organizational objectives. The role leads the Facilities Project Management, Maintenance, and Safety & Security teams and is responsible for performance, regulatory compliance, risk mitigation, and continuous improvement.

The position oversees facilities budgeting and vendor management, emergency preparedness, and the delivery of construction, renovation, and infrastructure projects. The Director also establishes and reports facilities performance indicators, supports reliable and secure environments for patients, staff, and visitors, and travels to other SAC Health clinics and offices as necessary. The role is based at the Brier Clinic in San Bernardino, California, and is scheduled five days per week, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• Bachelor's degree in Facilities Management, Engineering, Construction Management, Architecture, Business Administration, Healthcare Administration, or a related field, or an equivalent combination of relevant education and experience.
• At least seven years of progressive facilities management experience.
• At least five years of leadership experience overseeing facilities, maintenance, construction/project management, safety, or security functions.
• Demonstrated experience managing capital projects, regulatory compliance, emergency preparedness, life-safety programs, and departmental budgets.
• Valid California driver's license and auto insurance.
• Strong presentation skills and the ability to generate enthusiasm and confidence.
• Highly organized, able to manage multiple projects and broad goals, learn quickly, and work in a challenging role.
• Ability to work with people from diverse backgrounds and organizational levels and influence them respectfully and confidently.
• Excellent written and oral communication skills.
• Ability to analyze data, use resources to generate data, understand community clinic operations and startup needs, adjust to new information, and run, create, and analyze reports.
• Computer and keyboard proficiency, technology-device skills, and ability to use the internet.
• Ability to hear and speak in person and by phone, and visually identify data.
• Must meet the physical demands of the position.
• Willingness and ability to travel to other SAC Health clinics and offices as necessary.

Nice To Haves

• Master's degree.
• Experience in healthcare, ambulatory care, community health centers, or multi-site operations.
• Certification such as Certified Facility Manager (CFM), Facility Management Professional (FMP), Certified Healthcare Facility Manager (CHFM), OSHA 30-Hour Certification, Certified Safety Professional (CSP), or a related safety credential.

Responsibilities

• Provide strategic leadership for facilities operations across clinic locations and ensure at least 98% annual operational readiness of buildings, infrastructure, and critical systems.
• Oversee capital improvement and renovation projects, targeting completion of at least 90% on time and within approved budget and scope.
• Develop and manage the Facilities Department budget, maintain annual expenditures within ±3% of the approved budget, and identify and achieve measurable cost savings.
• Direct maintenance operations and preventive maintenance programs, with at least 95% of scheduled preventive maintenance completed by established due dates.
• Monitor and improve work-order performance, ensuring at least 90% of routine work orders are completed within established service-level agreements and customer satisfaction scores are at least 4.5/5.
• Ensure compliance with applicable healthcare, OSHA, fire/life safety, environmental, and regulatory requirements, and maintain zero major compliance citations during inspections and audits.
• Lead Safety & Security programs to reduce workplace incidents, security events, and preventable injuries, and ensure completion of all required safety corrective actions.
• Establish and monitor facility risk management and emergency preparedness programs, including at least two organization-wide emergency drills annually.
• Develop and manage vendor and contractor relationships and ensure compliance with contractual obligations, service standards, and safety requirements.
• Create and report facilities operations KPIs, including maintenance response times, project delivery, compliance, safety incidents, and budget performance; provide quarterly executive reports with actionable improvement plans.
• Travel to other SAC Health clinics and offices as necessary; maintain a reliable vehicle, valid driver's license, and auto insurance.
• Perform other duties as assigned by department leadership.

Benefits

• Industry-leading PTO accrual, accrued per pay period.
• Sick leave.
• Paid holidays.
• Paid jury duty and bereavement leave.
• SAC Health covers approximately 85% of team member health premium costs, depending on benefit plan selection.
• Retirement plan with up to 8% employer contribution.
• Continuing education and learning benefits.
• Annual mission trip.
• Full benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Director