Director, External Communications

Xometry • Waltham, MA

6d • Hybrid

About The Position

Xometry is hiring a Director of External Communications to lead earned media and external storytelling. Reporting to the VP, Communications, this builder-doer will develop the program and create communications that turn the corporate narrative into a consistent cadence of announcements, proactive pitches, and thought leadership.

The Director will own the proactive media plan across business, financial, technology, and trade press; ensure external content follows the VP’s message house; and work with Product and Engineering to translate AI, platform, and marketplace developments into accurate stories. The role also manages the PR agency and external communications budget, supports executives and spokespeople, partners with Investor Relations, Finance, and Legal on public-company disclosure standards, and monitors coverage and emerging issues.

Success includes consistent messaging across external and internal communications, a milestone-driven rolling communications plan, measurable improvements in earned coverage, an established communications team with clear ownership, and agency scope and KPIs focused on outcomes.

Requirements

• 10 or more years of experience in corporate communications or public relations, with a track record of earning media coverage in a competitive category.
• Technology company and B2B experience.
• Established relationships with business, technology, and trade press.
• Exceptional writing ability and a strong portfolio of announcements, bylines, and narrative work.
• Ability to translate complex technical subjects, including AI, software, and marketplace dynamics, for non-technical audiences.
• Experience managing PR agencies, KPIs, and budgets.
• Experience working with Investor Relations, Finance, and Legal in a public-company setting.
• A builder mindset and comfort working in a lean, fast-moving team.
• Fluency with AI-enabled workflows.

Nice To Haves

• Marketplace, manufacturing, or public-company exposure.
• Exposure to manufacturing, industrial, supply chain markets, or regulated industries.
• Fluency with modern media measurement tools.
• Experience working across distributed, global teams.

Responsibilities

• Own and execute the proactive earned media plan across business, financial, technology, and trade press, including announcements, pitches, data-driven stories, and reporter relationships.
• Apply the VP’s message house across external touchpoints, including announcements, bylines, and spokesperson content.
• Partner with Product and Engineering to track the roadmap and develop accurate, credible stories about AI, platform, and marketplace developments.
• Manage the PR agency, establish outcome-based KPIs, and own the external communications budget.
• Draft bylines, speaking submissions, and media briefing materials for the CEO, CTO, and other leaders under the VP’s direction, and prepare them for interviews.
• Partner with Investor Relations, Finance, and Legal to ensure external content and announcements meet disclosure standards.
• Monitor media coverage and emerging issues, escalate concerns to the VP, and support response execution.
• Help establish a communications team with clear ownership across external, executive, and internal communications.

Benefits

• 401(k) match
• Medical, dental, and vision insurance
• Life and disability insurance
• Generous paid time off, including vacation, sick leave, floating and fixed holidays
• Maternity and bonding leave
• Employee Assistance Program (EAP)
• Other wellbeing resources
• Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed