Director, External Communications

Xometry • Waltham, MA

7d • $150,000 - $175,000

About The Position

Xometry is hiring a Director of External Communications to lead its earned media program and external storytelling. Reporting to the VP, Communications, this person will turn the corporate narrative into a consistent cadence of announcements, proactive pitches, and thought leadership. As a new role on a rebuilding team, the Director will both establish the program and produce its communications work.

The Director will own proactive media planning and execution across business, financial, technology, and trade press; ensure external communications follow the VP’s message house; and work with Product and Engineering to translate AI, platform, and marketplace developments into accurate, evidence-backed stories. The role also leads the day-to-day relationship with the PR agency, establishes outcome-based KPIs, manages the external communications budget, prepares executives and spokespeople for media opportunities, and partners with Investor Relations, Finance, and Legal to meet public-company disclosure standards. Investor Relations leads investor materials. The role monitors coverage and emerging issues, escalating concerns to the VP and supporting responses.

Success includes consistent use of the message house across communications, a rolling plan connected to business milestones, predictable executive preparation, improved earned-media quality and share of voice, and a core communications team with clear ownership and outcome-focused agency scope and KPIs.

The estimated base salary range for new hires is $150,000–$175,000 annually, plus bonus, depending on factors such as job-related skills, relevant experience, and location. Xometry offers a competitive benefits package.

Requirements

• 10+ years in corporate communications or public relations, with a track record of winning earned media in a competitive category.
• Technology company and B2B background.
• Established relationships with business, technology, and trade press.
• Exceptional writing ability and a strong portfolio of announcements, bylines, and narrative work.
• Ability to translate complex technical subjects, including AI, software, and marketplace dynamics, for non-technical audiences.
• Experience managing PR agencies, KPIs, and budgets.
• Experience working with Investor Relations, Finance, and Legal in a public-company setting.
• Comfort working in a lean, fast-moving team and familiarity with AI-enabled workflows.

Nice To Haves

• Marketplace, manufacturing, or public-company exposure.
• Exposure to manufacturing, industrial, or supply chain markets, or regulated industries.
• Fluency with AI-enabled communications workflows and modern media measurement tools.
• Experience working across distributed, global teams.

Responsibilities

• Own and execute the proactive earned-media plan across business, financial, technology, and trade press, including announcements, pitches, data-driven stories, and reporter relationships.
• Apply the VP’s message house consistently across external touchpoints, including announcements, bylines, and spokesperson content.
• Work with Product and Engineering to track the roadmap and develop accurate, credible stories about AI, platform, and marketplace developments with clear proof points.
• Manage the PR agency day to day, establish outcome-based KPIs, and own the external communications budget.
• Draft bylines, speaking submissions, and media briefing materials for the CEO, CTO, and other leaders under the VP’s direction, and prepare them for interviews.
• Partner with Investor Relations, Finance, and Legal to ensure external content and announcements meet public-company disclosure standards.
• Monitor media coverage and emerging issues, escalate them early to the VP, and support response execution.
• Develop and maintain a rolling communications plan tied to business milestones, with predictable executive preparation.
• Help build the core communications team and establish clear ownership across external, executive, and internal communications.

Benefits

• 401(k) match
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Generous paid time off, including vacation, sick leave, floating holidays, and fixed holidays
• Maternity and bonding leave
• Employee Assistance Program (EAP)
• Other wellbeing resources
• Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed