Director, External Communications

Xometry•North Bethesda, MD

6d•Hybrid

About The Position

Xometry is hiring a Director of External Communications to lead its earned media program and external storytelling. Reporting to the VP, Communications, this role turns the corporate narrative into announcements, proactive pitches, and thought leadership for a competitive media landscape. As a new role on a team being rebuilt, the Director will shape the communications program while also writing and executing its work. The Director will own proactive media planning and execution across business, financial, technology, and trade press; apply the VP’s message house across external communications; and partner with Product and Engineering to develop accurate, evidence-backed stories about AI, platform, and marketplace developments. The role also manages the PR agency and external communications budget, supports executive and spokesperson communications, coordinates with Investor Relations, Finance, and Legal on public-company disclosure requirements, and monitors coverage and emerging issues. Success includes consistent use of the message house across communications, a rolling plan tied to business milestones, measurable improvements in earned media quality, and a communications team with clear ownership and agency KPIs focused on outcomes. Investor Relations leads investor materials.

Requirements

10+ years of experience in corporate communications or public relations.
A track record of winning earned media in a competitive category.
Technology company and B2B background.
Established relationships with business, technology, and trade press.
Exceptional writing skills and a strong portfolio of announcements, bylines, and narrative work.
Ability to translate complex technical subjects, including AI, software, and marketplace dynamics, for non-technical audiences.
Experience managing PR agencies, KPIs, and budgets.
Experience working with Investor Relations, Finance, and Legal in a public-company setting.
A builder mindset and comfort working in a lean, fast-moving team.
Fluency with AI-enabled workflows.

Nice To Haves

Exposure to marketplaces, manufacturing, or public companies.
Exposure to manufacturing, industrial, or supply chain markets, or regulated industries.
Fluency with modern media measurement tools.
Experience working across distributed, global teams.

Responsibilities

Own the proactive media plan and execute it across business, financial, technology, and trade press, including announcements, pitches, data-driven stories, and reporter relationships.
Apply the VP’s message house consistently to announcements, bylines, spokesperson content, and other external communications.
Work with Product and Engineering to track the roadmap and develop accurate, credible stories about AI, platform, and marketplace developments with clear proof points.
Manage the PR agency day to day, set outcome-based KPIs, and own the external communications budget.
Draft bylines, speaking submissions, and media briefing materials for the CEO, CTO, and other leaders under the VP’s direction, and prepare them for interviews.
Partner with Investor Relations, Finance, and Legal to ensure external content and announcements meet public-company disclosure standards.
Track media coverage and emerging issues, escalate concerns early to the VP, and support response execution.
Build the communications program and help establish clear ownership across external, executive, and internal communications.
Develop a rolling communications plan tied to business milestones and maintain a predictable cadence for CEO and executive preparation.

Benefits

401(k) match
Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Maternity and bonding leave
Employee assistance program (EAP)
Other wellbeing resources
Bonus