Director, Experience Design

PayPalNew York, NY
$218,000 - $323,950Hybrid

About The Position

This job establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. They lead the development of user experience strategies that resonate with target audiences and collaborates with cross-functional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects.

Requirements

  • 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • 2 years of experience leading others

Responsibilities

  • Establish overall business or technical strategy for user experience initiatives.
  • Negotiate with and influence decision-making reaching the senior executive level
  • Identify and resolve unique situations of substantial significance in user interface or interaction design
  • Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
  • Lead the development of user experience strategies that resonate with target audiences.
  • Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Benefits

  • generous paid time off
  • healthcare coverage for you and your family
  • resources to create financial security
  • support your mental health
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