DIRECTOR, ERP CENTER OF EXCELLENCE (CoE)
About The Position
The Director, ERP Center of Excellence (CoE) provides overall leadership, governance, support, and continuous improvement for Sciens’s SAP ERP ecosystem. The role serves as the primary liaison among business stakeholders, IT teams, implementation partners, and SAP support providers, ensuring ERP solutions align with business objectives and operate efficiently. The Director oversees ERP strategy, system enhancements, support operations, project delivery, integrations, and master data governance across SAP S/4HANA and related applications. The role also leads the ERP team and vendors, manages production support and incident processes, and fosters continuous improvement and accountability.
Requirements
- Bachelor’s degree in Information Systems, Business, Accounting, Engineering, or a related field.
- 8–12+ years of ERP experience.
- 5+ years leading SAP programs or ERP teams.
- Experience with SAP S/4HANA.
- Strong understanding of end-to-end business processes.
- Experience managing system integrators and external vendors.
- Knowledge of ERP governance and change management practices.
Nice To Haves
- SAP S/4HANA Public Cloud experience.
- SAP Activate methodology experience.
- Experience with SAP Business Technology Platform (BTP).
- Experience with SAP Analytics Cloud.
- Knowledge of integration platforms and APIs.
- Prosci or Organizational Change Management experience.
- PMP certification.
- Understanding of global financial processes and regulatory requirements.
- Experience training end users and creating documentation.
Responsibilities
- Define and maintain the ERP roadmap in alignment with business goals.
- Establish ERP governance processes, standards, and controls; lead ERP steering committees and stakeholder forums.
- Evaluate SAP capabilities and innovations for business value.
- Own the SAP solution landscape, including C4C, SAP CPQ, S/4HANA, FI/CO, MM, SD, Project Systems, Inventory Management, Service Management, Asset Management, FSM, Ariba, Group Reporting, SAC, and BTP.
- Ensure ERP system stability, performance, and compliance.
- Lead ERP implementations, upgrades, rollouts, and optimization initiatives.
- Manage implementation partners and system integrators, overseeing project scope, budget, timelines, risks, and deliverables.
- Coordinate testing, cutover, deployment, and post-go-live support activities.
- Partner with business leaders to identify process improvement opportunities and translate business requirements into ERP solutions.
- Facilitate prioritization of enhancement requests and act as the escalation point for critical ERP issues.
- Lead ERP production support and incident management; establish SLAs and KPIs.
- Manage ERP release and change management processes and ensure appropriate documentation and knowledge management.
- Oversee master data governance and ensure the integrity of financial, customer, supplier, and material data.
- Coordinate ERP integrations with Workday, Inspectpoint, Microsoft Fabric, and HubSpot.
- Support data migration and data quality initiatives.
- Lead internal Product Owners and support personnel, mentor functional and technical team members, and manage vendor and consulting resources.
- Foster a culture of continuous improvement and accountability.
Benefits
- Competitive salary based on qualifications.
- Paid time off plan and holidays.
- 401(k) matching.
- Short-term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Company laptop.
- Professional career development opportunities.
- Tuition reimbursement program.
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What This Job Offers
Job Type
Full-time
Career Level
Director
