Director, ERP & Applications

Groupe Marcelle•Montreal, QC

1d•Hybrid

About The Position

Groupe Marcelle, a leader in the cosmetics industry located in Montreal, Quebec, is seeking a Director, ERP & Applications for a permanent, full-time position. This role reports to the Senior Director, Engineering & IT and is responsible for the stability, evolution, and governance of enterprise application systems, primarily Oracle JDE 9.2, to meet the needs of Finance, Manufacturing, and Distribution. The position involves structuring the application team, prioritizing initiatives, and maintaining a high level of service for business partners. Groupe Marcelle is a growing Canadian company with over 350 employees, fostering an environment of passion, innovation, audacity, empowerment, collaboration, and humanity, with a purpose to “Cultivate beauty in our world”.

Requirements

Degree in Computer Science, Engineering, Information Systems, or a related field
Experience in a manufacturing ERP environment (required)
8 to 15 years of experience in ERP environments
Experience in manufacturing or distribution settings
Demonstrated experience managing technical teams
Direct interaction with Finance and Operations stakeholders
Budget management and vendor management experience
Strong understanding of ERP architectures
Knowledge of Finance and Manufacturing modules (essential)
Ability to translate business needs into practical solutions
Structured and engaging leadership style
Strong internal customer service orientation
Excellent analytical and prioritization skills
Ability to collaborate effectively with technical experts

Nice To Haves

Experience with Oracle JDE 9.2 or a comparable ERP in a manufacturing context
Knowledge of Distribution and Procurement modules (asset)
Experience in a regulated industry (asset)

Responsibilities

Ensure operational stability of the ERP system (Oracle JDE 9.2)
Prioritize, assign, and oversee application requests
Balance business needs with technical and system constraints
Oversee system upgrades, patches, and enhancements
Maintain a coherent and scalable application architecture
Coordinate with Infrastructure teams on data security, licensing, and system performance
Act as the primary point of contact for Finance, Manufacturing, and Distribution teams
Translate business requirements into effective application solutions
Lead testing, validation, and deployment activities
Ensure a consistent and high level of service to end users
Lead and support the JDE Technical Lead, ERP developers, and application analysts
Define and maintain development standards and best practices
Plan team capacity and manage priorities
Identify training needs and support skill development
Reduce reliance on key individuals through knowledge sharing
Plan and oversee ERP and ERP‑integrated projects
Manage application budgets
Lead and coordinate vendors, including Oracle and system integrators
Ensure delivery timelines and priorities are met
Develop procedures aligned with regulatory and business requirements
Establish documentation and knowledge‑transfer practices
Structure application support and on‑call processes
Assess external support needs as required

Benefits

Competitive base salary
Flexible hours promoting work-life balance, including the possibility of leaving earlier on Fridays
Medical and dental insurance
Health and wellness spending account
Retirement plan and Tax-Free Savings Account (TFSA)
Telemedicine services
Employee Assistance Program
Performance bonuses
Paid holidays during the Christmas season
Paid time off for your birthday
Employee discounts on all Groupe Marcelle products, including exclusive previews of new launches
Free access to our on-site gym at headquarters
On-site bistro offering hot and cold meals
Large free outdoor parking lot (paid indoor parking option available)
Easily accessible by foot from Du Collège metro station