Director, ERISA Consulting

ADP•Salem, NH

3d•Hybrid

About The Position

ADP is hiring a Director in Retirement Services leading our ERISA Consulting Team. In this position, you'll leverage your retirement plan and leadership expertise to guide multiple teams, ensuring efficient operations and an overall productive and enjoyable working environment for employees.

Requirements

Bachelor's degree
At least 8 years of related experience
At least 5 years of people leadership experience
Ability to travel 5-10% annually

Nice To Haves

In-depth knowledge of IRS guidelines, ERISA and Department of Labor laws and regulations highly preferred for this role
MBA, JD, or advanced degree
Industry designations (ASPPA, NIPA) preferred
Prior experience with public speaking engagements highly preferred for this role
Ability to communicate effectively to all levels of internal and external contacts verbally and in writing
Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
Ability to work and thrive in a team environment, focused on achieving results
Ability to manage a team and develop leaders
Ability to assess team members' performance and provide motivational support
Ability to work both independently and as part of a team
Strong client relationship building skills
Ability to recognize basic procedural issues as they arise, and escalate to the appropriate level
Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
Proficient in the latest web technologies and working knowledge of various operating systems
Proficient using Microsoft Office
CPP or FPC certification
Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures
Prior leadership training

Responsibilities

Develop and communicate strategic goals
Provide thought leadership on ERISA/IRS law and regulations
Help interpret and communicate new regulations and guidance to clients and internal teams
Manage the creation, production, and maintenance of IRS pre-approved plan documents
Manage relationships with key stakeholders
Implement initiatives and processes to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals
Serve as a resource for other team members, based on a strong working knowledge of team's responsibilities and goals
Lead and inspire the organization in human resource management activities including maintenance of proper staffing levels, staffing resources optimization, attainment of individual and team goals, overall alignment with performance management requirements, goals and rewards systems, employee relations, mentoring, and talent/career development
Establish clearly defined individual performance goals and objectives; communicates these to team members through 1-on-1 meetings and performance planning and review sessions; provide periodic performance feedback and conducts annual performance reviews on all team members
Develop leaders for succession
Manage escalated issues and provide direction.
Evaluate direct reports on performance and complete annual performance appraisals.
Work in collaboration with direct reports to establish Individual Development Plans.
Develop and administer corrective action and performance improvement plans.
Budgetary Responsibility.
Make critical decisions on department hiring and terminations
Function as a consultant and business partner to other organizations within ADP
Monitor various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods
Serve as an acting backup to other leaders, providing leadership, guidance and direction to team members in the absence of the leader
Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units
Create and deliver insightful content at industry/ADP events
Prepare and present reports on team performance