Director - Epic User Readiness

Baptist Health Care • Pensacola, FL

11h

About The Position

The Director – Epic User Readiness is responsible for leading the enterprise strategy, execution, and continuous improvement of Epic user readiness programs across the organization. This role ensures clinicians, operational staff, and administrative users are fully prepared to adopt Epic systems through effective training, communication, change management, and go live support. The Director plays a critical role with Epic implementations, upgrades, and optimization efforts by driving adoption, minimizing disruption, and enabling users to achieve proficiency and confidence in Epic workflows. This leader partners closely with clinical, operational, revenue cycle, IT, and executive stakeholders to ensure successful system deployment and sustained performance.

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

Requirements

• Leadership experience in enterprise strategy, execution, and continuous improvement of user readiness programs.
• Experience with Epic system implementations, upgrades, and optimization efforts.
• Proficiency in training, communication, change management, and go-live support strategies.
• Ability to partner effectively with clinical, operational, revenue cycle, IT, and executive stakeholders.

Responsibilities

• Leading the enterprise strategy, execution, and continuous improvement of Epic user readiness programs.
• Ensuring clinicians, operational staff, and administrative users are fully prepared to adopt Epic systems through effective training, communication, change management, and go live support.
• Driving adoption, minimizing disruption, and enabling users to achieve proficiency and confidence in Epic workflows during Epic implementations, upgrades, and optimization efforts.
• Partnering closely with clinical, operational, revenue cycle, IT, and executive stakeholders to ensure successful system deployment and sustained performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed