Director - Enterprise Solutions

Collin College • Collegeville, PA

1d • $104,392 - $127,307 • Onsite

About The Position

Provide leadership and operational oversight for the college's enterprise applications and related technology services. Lead the teams, processes, and partnerships that support the implementation, optimization, governance, and ongoing success of enterprise technology solutions. Partners closely with Technology Services leadership, functional departments, project teams, and vendors to ensure enterprise applications effectively support institutional priorities, business operations, and strategic objectives. This role is responsible for application delivery, support, governance, continuous improvement, and technology-enabled business transformation.

Requirements

• Bachelor's degree from an accredited institution in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; or an equivalent combination of education and directly related experience.
• Seven (7) years of progressively responsible experience supporting enterprise applications, information systems, technology operations, or related disciplines.
• Three (3) years of leadership experience with responsibility for personnel, enterprise technology functions, or major technology initiatives.
• Experience leading enterprise application implementations, modernization efforts, or large-scale technology initiatives.
• Knowledge of enterprise applications, ERP platforms, systems integration, software development, and application lifecycle management
• Knowledge of technology governance, service delivery, project management, and business process improvement practices
• Strong leadership, coaching, and employee development skills
• Excellent analytical, organizational, planning, and problem-solving skills
• Excellent written, verbal, and presentation communication skills
• Ability to build collaborative relationships across technical and functional teams
• Ability to align technology solutions with organizational objectives
• Ability to evaluate business needs and recommend effective technology solutions
• Strong vendor management, negotiation, and relationship-building skills

Nice To Haves

• Master's degree in a related field from an accredited institution.
• Experience with Workday and enterprise ERP ecosystems.
• Experience supporting complex enterprise application ecosystems, including ERP, Student Information Systems (SIS), CRM, reporting, and integration platforms.
• Experience in higher education.
• Experience leading enterprise applications, ERP, digital transformation, or modernization initiatives.
• PMP, ITIL, Prosci, Lean Six Sigma, or related professional certifications.

Responsibilities

• Lead enterprise application teams in delivering high-quality technology solutions and services that support faculty, staff, and students.
• Drive a culture of customer service, collaboration, accountability, innovation, and continuous improvement.
• Work collaboratively with Technology Services leadership and functional departments to identify process improvement opportunities and technology solutions that support institutional priorities.
• Lead governance processes related to enterprise applications, including initiative intake, prioritization, evaluation, and implementation.
• Develop and maintain enterprise application roadmaps and support the execution of strategic technology initiatives.
• Direct the planning, implementation, enhancement, support, and lifecycle management of enterprise applications, integrations, reporting solutions, and related technologies.
• Lead software implementations, upgrades, integrations, releases, and modernization efforts.
• Ensure enterprise applications remain reliable, secure, scalable, and aligned with business requirements.
• Establish and maintain standards, policies, procedures, and best practices for enterprise solutions and related services.
• Monitor and evaluate application performance, utilization, and effectiveness, providing recommendations for continuous improvement.
• Oversee service delivery, operational support, testing, release management, change management, and quality assurance processes.
• Partner with project managers, business analysts, and functional leaders to ensure successful delivery of enterprise initiatives.
• Manage relationships with software vendors, implementation partners, consultants, and service providers.
• Participate in contract evaluations, procurement activities, and vendor negotiations.
• Develop budget recommendations and manage assigned budgets to ensure effective stewardship of technology investments.
• Present recommendations, project updates, performance metrics, and strategic initiatives to leadership audiences.
• Perform other duties as assigned.
• Perform all duties to maintain standards in accordance with College policies, procedures, and Core Values.

Benefits

• Compensation is determined based on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Director