Director, Enterprise Product Marketing

Superhuman•San Francisco, CA

About The Position

Superhuman is building the future of how teams work, and we're looking for a Director of Product Marketing to own the go-to-market narrative for our managed business, customers served by dedicated Sales and Customer Success teams. This is a high-ownership, high-visibility leadership role sitting at the intersection of product, sales, and customer success, reporting directly to the VP of Product, Enterprise. The scope is broad and strategic, but we are still a startup at heart and need someone who is hands on and feels urgency to move quickly. You'll own enterprise-wide positioning across our full product suite, packaging our products into compelling solutions for enterprise buyers. You'll define how we show up to admins and buyers and build the customer marketing programs that deepen customer engagement and drive expansion. Finally, you will own our analyst relations program. This role is ideal for an experienced product marketing leader who knows what it takes to win in a B2B sales motion, and is ready to develop and continue to build the enterprise PMM function at one of the most ambitious AI companies on the market.

Requirements

10+ years in product marketing, with at least 4 years leading senior PMM functions in enterprise or B2B SaaS.
A proven track record operating in Sales- and CS-driven go-to-market motions, with demonstrated success winning complex, multi-stakeholder deals.
Experience building solutions narratives that package multi-product portfolios into segment-specific stories that resonate with enterprise buyers.
A track record of building and leading high-performing PMM teams.
Exceptional storytelling and writing ability — you can make complex, multi-product capabilities clear and compelling for both business and technical audiences.
A former sales and org rev leaders willing to vouch for you as a key stakeholder in driving business success.
AI-pilled and use AI tools daily (hourly) to get your job done.

Nice To Haves

Enterprise Positioning Mastery: You know how enterprise buyers think. You craft messaging that resonates simultaneously with economic buyers, champions, and IT stakeholders — and you can distill a multi-product suite into a differentiated, cohesive narrative that holds up across a buying committee.
B2B Sales Motion Fluency: You deeply understand the demand-to-AE link. You know how to generate demand for sellers, how buying dynamics shift with a committee, and how to build confidence across a sales team through enablement that actually gets used.
Results Driven: You value results; you quickly take the initiative and own it when results are off; you course-correct and get scrappy if necessary.
AI-First Operator: You embed AI into daily workflows, rituals, and decision-making. You model fluency, curiosity, and visible use of AI to raise the bar for speed, quality, and customer impact.
Low Ego: You put the company ahead of yourself. Most of our discussions are about results and how to amplify success.
Owner Mentality: You have a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Responsibilities

Own enterprise-wide positioning and messaging for the full Superhuman product suite — packaging Go, Grammarly, Coda, and Mail into compelling, segment-specific narratives that solve real business problems for enterprise buyers
Build and own cross-product solution narratives, developing the connective tissue that ties our capabilities into differentiated, buyer-ready stories for champions, economic buyers, and buying committees
Lead all admin- and buyer-focused product marketing: defining the personas/ICPs, crafting the value propositions, and building the assets that drive executive-level confidence and purchasing decisions
Own Security, Privacy, and Trust as a product marketing capability — translating our technical posture into enterprise-ready narratives for CISOs, IT leaders, and security-conscious buyers
Drive managed customer marketing — building programs that deepen engagement, accelerate product adoption, and strengthen retention and expansion across our enterprise base
Own our analyst relations program, deepening our relationships with industry analysts and ensuring that Superhuman is top of mind for enterprise buyers
Partner closely with Sales, Revenue Marketing, Sales Enablement, and Product to shape the enterprise go-to-market strategy — understanding what's winning and losing in the field and translating those insights into sharper positioning, stronger enablement, and better-converting campaigns
Build and develop a high-performing enterprise PMM team, establishing the function's scope, processes, and standards for excellence

Benefits

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year
12 days of paid holidays per year
Two floating holidays per year
Flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities